COSMOTE E VALUE CONTACT CENTER
A United Kingdom supplier, with 1 awarded contract, totalling £17.5m, most recently 4 months ago.
This contract involves the provision of management and operation services for the customer service and fault reporting call center of the Hellenic Distribution Network Operator (ΔΕΔΔΗΕ). The services include support from the digital service team (digital chat), the customer request handling team (Ba
This contract involves enhancing the overall experience of taxpayer services and upgrading all related information systems and tools at the Taxpayer Service Center (K.E.F.) of the Independent Authority for Public Revenue. The goal is to create a unified omni-channel service system that collects and
This contract focuses on enhancing the overall experience of taxpayer services and upgrading all related information systems and tools of the Taxpayer Service Center (K.E.F.) of the Independent Authority for Public Revenue. The improvement will be achieved through a unified omni-channel service syst
