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    ContractsDigital Wayfinding Platform for Moorfields Eye Hospital and UCL Centre for Eye Health
    Open tender

    Digital Wayfinding Platform for Moorfields Eye Hospital and UCL Centre for Eye Health

    Contract value
    £470k
    Published 4 Sept 2026

    Supply and deliver an accessible, interactive digital wayfinding platform to help patients, visitors, staff and students navigate the new Moorfields Eye Hospital and UCL Centre for Eye Health at St Pancras.

    🇬🇧United Kingdom· LondonPublished 4 Sept 2026· 1 months agoviaFind a Tender
    Contract value
    £470k
    Published 4 Sept 2026

    Decision brief

    4 fields
    • Contract value
      £470,000indicative
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Lifecycle

    Open

    Open tender — no closing date published. Opened 1 months ago.

    4 September 2026
    Open tender · no closing date published

    Brief

    This procurement seeks a single supplier to deliver a comprehensive digital wayfinding service for the new Moorfields and UCL Centre for Eye Health at St Pancras. The solution must provide an interactive, accessible platform enabling patients, visitors, staff and students to navigate the building confidently and independently. Key requirements include: interactive digital building maps with multi-floor and step-free navigation; destination search and point-to-point routing; mobile-web access without requiring app download; QR-code access points at key building locations; integration with the Patient Self-Service Check-In kiosk for post-check-in route generation; and compatibility with Indoor Location Services (RTLS) infrastructure where available, with full functionality where RTLS is unavailable. Accessibility is a primary requirement due to Moorfields' high proportion of visually impaired patients. The solution must include audio navigation and step-free routing validated with representative visually impaired users before go-live. Procurement is via a Competitive Flexible Procedure in two stages. The initial contract term is two years with two optional one-year extensions. Award will be based on the most advantageous tender: 60% quality, 10% social value, and 30% price.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In it software, MOORFIELDS EYE HOSPITAL NHS FOUNDATION TRUST has awarded 1 contract to 1 supplier.

    Who wins here
    1. INSIGHT DIRECT UK LIMITED1× · 100%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Digital Wayfinding Platform for Moorfields and UCL Centre for Eye Health

    Supply and support of a digital wayfinding platform offering interactive maps, accessible navigation, and step-free route generation for the Moorfields and UCL Centre for Eye Health.

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    Digital Wayfinding Service for Moorfields Eye Hospital and UCL Centre for Eye Health

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    £470,000indicativeMOORFIELDS EYE HOSPITAL NHS FOUNDATION TRUST
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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06f2ae

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    Buyer
    MOORFIELDS EYE HOSPITAL NHS FOUNDATION TRUST
    Sector
    IT & Software