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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsChildren's and Adults Complaints Investigation and Independent Review Services
    Closed contract

    Children's and Adults Complaints Investigation and Independent Review Services

    Tender closed
    15 Sept 2026
    9 days ago

    Flexible framework procurement for independent investigators, chairs, and panellists to handle children's and adults complaints and secure accommodation reviews under the Light Touch Regime.

    🇬🇧United Kingdom· North EastPublished 27 Jul 2026· 1 months agoviaFind a Tender
    Tender closed
    15 Sept 2026
    9 days ago
    Tender deadline passed on 15 Sept 2026.

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Tender closed
      15 Sept 2026
      1 weeks ago
    • Sector
      Social Care
      Browse related listings
    • Location
      🇬🇧United Kingdom
      North East

    Lifecycle

    Closed

    Tender closed on 15 Sept 2026. Awaiting award.

    27 Jul 2026Today15 Sept 2026

    Brief

    This is the eighth opening of a flexible procurement framework for independent investigation and review services related to children's and adults complaints under the Social and Other Specific Services EU procurement route (Light Touch Regime). The framework covers five service lots: Investigating Officers for Stage Two complaints (children and adults), Independent Persons for Stage Two complaints (children and adults), Independent Chairs for Stage Three statutory children's social care complaints, Independent Panellists for Stage Three statutory children's social care complaints, and Independent Persons for secure accommodation reviews. Organizations providing any of these services can apply to be added to the framework agreement.

    Track record

    14 awards · 14 winners
    Open field

    No single supplier dominates the field.

    In this category, NEWCASTLE CITY COUNCIL has awarded 14 contracts to 14 suppliers.

    Who wins here
    1. COMPASS CHILDREN'S HOMES KENT LIMITED1× · 7%
    2. CUMBRIA NORTHUMBERLAND TYNE AND WEAR NHS FOUNDATION TRUST1× · 7%
    3. PROPS North East1× · 7%
    4. The Road to Recovery Trust1× · 7%
    5. The Cyrenians t/a Changing Lives1× · 7%
    6. Clean Slate Financial Wellbeing Services C.I.C.1× · 7%

    +8 more suppliers

    Across this category, the most active winners are CARE LINE HOMECARE LIMITED, SPRINGFIELD HOME CARE SERVICES LIMITED, Roche Diagnostics Ltd — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Original closed notice on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06d490
    NC
    Buyer
    NEWCASTLE CITY COUNCIL
    Sector
    Social Care