Digital Wayfinding Service for Moorfields Eye Hospital and UCL Centre at St Pancras

This procurement seeks a single supplier to deliver an accessible digital wayfinding platform for the new Moorfields Eye Hospital and UCL Centre for Eye Health at St Pancras. The platform must enable patients, visitors, staff, and students to navigate the building independently and confidently. Key Requirements: - Interactive digital building maps with destination search and point-to-point routing - Multi-floor navigation with step-free routes - Mobile and web access without requiring app download - QR-code access points at key locations - Integration with Patient Self-Service Check-In kiosk for post-check-in directions - Integration with Indoor Location Services (RTLS) infrastructure where available, with full functionality on Day-1 if RTLS is unavailable - Comprehensive accessibility features including audio navigation - Step-free routing validated with visually impaired users before launch Procurement Details: - Competitive Flexible Procedure under the Procurement Act 2023 - Two-stage process - Initial contract: 2 years, with two optional 1-year extensions - Evaluation criteria: 60% quality, 10% social value, 30% price - Award based on most advantageous tender This is an ideal opportunity for suppliers specializing in accessible digital navigation and smart building services.