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    ContractsDigital Wayfinding Service for Moorfields Eye Hospital and UCL Centre at St Pancras
    Open tender

    Digital Wayfinding Service for Moorfields Eye Hospital and UCL Centre at St Pancras

    Contract value
    £470k
    Published 4 Sept 2026

    Deliver an accessible digital wayfinding platform for Moorfields Eye Hospital's new St Pancras centre, with integrated mapping, routing, and audio navigation for visually impaired patients and visitors.

    🇬🇧United Kingdom· LondonPublished 4 Sept 2026· 1 months agoviaFind a Tender
    Contract value
    £470k
    Published 4 Sept 2026

    Decision brief

    4 fields
    • Contract value
      £470,000indicative
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Lifecycle

    Open

    Open tender — no closing date published. Opened 1 months ago.

    4 September 2026
    Open tender · no closing date published

    Brief

    This procurement seeks a single supplier to deliver an accessible digital wayfinding platform for the new Moorfields Eye Hospital and UCL Centre for Eye Health at St Pancras. The platform must enable patients, visitors, staff, and students to navigate the building independently and confidently. Key Requirements: - Interactive digital building maps with destination search and point-to-point routing - Multi-floor navigation with step-free routes - Mobile and web access without requiring app download - QR-code access points at key locations - Integration with Patient Self-Service Check-In kiosk for post-check-in directions - Integration with Indoor Location Services (RTLS) infrastructure where available, with full functionality on Day-1 if RTLS is unavailable - Comprehensive accessibility features including audio navigation - Step-free routing validated with visually impaired users before launch Procurement Details: - Competitive Flexible Procedure under the Procurement Act 2023 - Two-stage process - Initial contract: 2 years, with two optional 1-year extensions - Evaluation criteria: 60% quality, 10% social value, 30% price - Award based on most advantageous tender This is an ideal opportunity for suppliers specializing in accessible digital navigation and smart building services.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In it software, MOORFIELDS EYE HOSPITAL NHS FOUNDATION TRUST has awarded 1 contract to 1 supplier.

    Who wins here
    1. INSIGHT DIRECT UK LIMITED1× · 100%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06f2b9

    Your fit

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    A straight answer for your business — bid, partner or pass — based on who wins MOORFIELDS EYE HOSPITAL NHS FOUNDATION TRUST's work like this.

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    Buyer
    MOORFIELDS EYE HOSPITAL NHS FOUNDATION TRUST
    Sector
    IT & Software