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    ContractsDisabled Persons Railcard Eligibility Assessment Service
    Closed contract

    Disabled Persons Railcard Eligibility Assessment Service

    Tender closed
    13 Jul 2026
    16 weeks ago

    Manage the independent decision-making service for assessing Disabled Persons Railcard applications and determining customer eligibility.

    🇬🇧United Kingdom· EnglandPublished 12 Jun 2026· 4 months agoviaFind a Tender
    Tender closed
    13 Jul 2026
    16 weeks ago
    Tender deadline passed on 13 Jul 2026.

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Tender closed
      13 Jul 2026
      3 months ago
    • Sector
      Transport & Logistics
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Lifecycle

    Closed

    Tender closed on 13 Jul 2026. Awaiting award.

    12 Jun 2026Today13 Jul 2026

    Brief

    We are seeking a Service Partner to operate an independent Decision-Making Service (DMS) function that will review, validate, and determine applicant eligibility for the Disabled Persons Railcard (DPRC) according to established eligibility criteria and rules. The service will process DPRC applications and supporting evidence within the Rail Delivery Group's (RDG) CRM infrastructure to deliver consistent eligibility decisions. This is an assessment and decision-making function only; it does not include customer contact handling services such as inbound calls, webchat, or general enquiries. The successful service partner will focus exclusively on application processing and eligibility determination.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In transport logistics, Rail Delivery Group has awarded 1 contract to 1 supplier.

    Who wins here
    1. Adclaro1× · 100%

    Across transport logistics, the most active winners are CORPORATE TRAVEL MANAGEMENT NORTH LIMITED, NATIONAL PARKING PLATFORM LIMITED, Key Travel Limited — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Original closed notice on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06b47c

    Track

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    RD
    Buyer
    Rail Delivery Group
    Sector
    Transport & Logistics