Virtual Visit Software for SPS Estate

The Scottish Prison Service (SPS) is seeking a supplier to provide comprehensive software solutions to facilitate virtual visits across all SPS facilities. The software must enable secure video conferencing capabilities for inmates to communicate with approved visitors remotely. The successful supplier will be responsible for implementing the system across the SPS estate, providing technical training to staff, ensuring system reliability and security compliance, and delivering ongoing support and maintenance throughout the contract period. The solution should integrate with existing security protocols and support scalability across multiple prison locations.