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    ContractsDigital Wayfinding Platform for Moorfields Eye Hospital
    Open tender

    Digital Wayfinding Platform for Moorfields Eye Hospital

    Contract value
    £470k
    Published 4 Sept 2026

    Develop an accessible digital wayfinding platform for Moorfields Eye Hospital's new St Pancras location, with mobile access, audio navigation for visually impaired users, and integration with patient check-in systems.

    🇬🇧United Kingdom· LondonPublished 4 Sept 2026· 1 month agoviaFind a Tender
    Contract value
    £470k
    Published 4 Sept 2026

    Decision brief

    4 fields
    • Contract value
      £470,000indicative
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Lifecycle

    Open

    Open tender — no closing date published. Opened 1 month ago.

    4 September 2026
    Open tender · no closing date published

    Brief

    Moorfields Eye Hospital and UCL Centre for Eye Health at St Pancras seeks a single supplier to deliver an accessible digital wayfinding platform enabling patients, visitors, staff, and students to navigate the new building independently. The solution must provide interactive digital building maps, destination search, point-to-point routing across multiple floors, and step-free navigation options accessible via mobile web and QR codes—no app download required. A core requirement is accessibility for visually impaired patients, including audio navigation and routing validated with representative users. The platform must integrate with the Patient Self-Service Check-In kiosk and the Indoor Location Services (RTLS) infrastructure where available, while functioning independently where RTLS is unavailable at launch. The contract runs for an initial two-year term with two optional one-year extensions. This is a Competitive Flexible Procedure under the Procurement Act 2023, evaluated on 60% quality, 10% social value, and 30% price.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In it software, MOORFIELDS EYE HOSPITAL NHS FOUNDATION TRUST has awarded 1 contract to 1 supplier.

    Who wins here
    1. INSIGHT DIRECT UK LIMITED1× · 100%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Digital Wayfinding Service for Moorfields Eye Hospital and UCL Centre for Eye Health

    Deliver an accessible digital wayfinding platform to help patients, visitors, and staff navigate the new Moorfields Eye Hospital and UCL Centre for Eye Health at St Pancras.

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06f2c7

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    Your fit

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    Buyer
    MOORFIELDS EYE HOSPITAL NHS FOUNDATION TRUST
    Sector
    IT & Software