Unified Communications and Contact Centre Solution for West Northamptonshire

West Northamptonshire is seeking a Unified Communications (UC) and Contact Centre solution provider. This opportunity involves the supply and implementation of an integrated telephony and contact centre platform to support the council's communications infrastructure. The solution should enable seamless voice communications, call management, and customer service capabilities across the organization. Suppliers should be prepared to demonstrate experience in deploying UC systems and contact centre technologies, integrating with existing IT infrastructure, providing ongoing support and maintenance, and ensuring compliance with relevant standards and data protection requirements.