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    ContractsUnified Communications and Contact Centre Solution for West Northamptonshire
    Open tender

    Unified Communications and Contact Centre Solution for West Northamptonshire

    West Northamptonshire seeks a unified communications and contact centre solution to enhance internal and customer-facing communications capabilities.

    🇬🇧United Kingdom· EnglandPublished 22 May 2026· 3 months agoviaFind a Tender

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Closing date
      Rolling
      No closing date published
    • Sector
      Media & Communications
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Lifecycle

    Open

    Open tender — no closing date published. Opened 3 months ago.

    22 May 2026
    Open tender · no closing date published

    Brief

    West Northamptonshire is seeking a Unified Communications (UC) and Contact Centre solution provider. This opportunity involves the supply and implementation of an integrated telephony and contact centre platform to support the council's communications infrastructure. The solution should enable seamless voice communications, call management, and customer service capabilities across the organization. Suppliers should be prepared to demonstrate experience in deploying UC systems and contact centre technologies, integrating with existing IT infrastructure, providing ongoing support and maintenance, and ensuring compliance with relevant standards and data protection requirements.

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06a05f
    WN
    Buyer
    WEST NORTHAMPTONSHIRE COUNCIL
    Sector
    Media & Communications