Request for Quote for ICT Managed Services at Frederick Bremer School

Frederick Bremer School, located in Waltham Forest, London, is seeking qualified suppliers to provide an ICT Managed Service. This opportunity arises as the current managed service contract is nearing its end. The school requires a service provider to support, maintain, and manage its IT infrastructure and services. This procurement process is a single-stage competitive quotation (Request for Quote). The service scope includes: - Daily support and maintenance of the school's IT systems and network. - On-site and remote technical support according to agreed service levels. - Proactive monitoring and maintenance of servers, network infrastructure, and cloud services. - Management of user accounts, devices, and core systems. - Coordination with third-party suppliers as necessary. - Support for safeguarding, data protection, and cybersecurity requirements. The contract will initially last for one year, with the possibility of extension based on performance and break clauses outlined in the RFQ documentation. To apply, suppliers must follow the instructions in the RFQ document and its appendices. Quotations should be submitted as a PDF, with all costs detailed in a supporting spreadsheet, and emailed to the specified contacts by the deadline. Late submissions will not be accepted. Suppliers must be part of a recognized government framework as detailed in the RFQ. This procurement is managed on behalf of Frederick Bremer School by its ICT consultant, North27 Limited, with Frederick Bremer School as the contracting authority.