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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsSupport and Maintenance Services for National Insurance and PAYE Systems
    Open tender

    Support and Maintenance Services for National Insurance and PAYE Systems

    Contract value
    £470.1m
    Published 21 Aug 2026

    HMRC seeks suppliers to provide support, maintenance, and change management services for its National Insurance and PAYE systems while supporting modernization towards agile, real-time processing capabilities.

    🇬🇧United Kingdom· LondonPublished 21 Aug 2026· 3 weeks agoviaFind a Tender
    Contract value
    £470.1m
    Published 21 Aug 2026

    Decision brief

    4 fields
    • Contract value
      £470,100,000indicative
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Lifecycle

    Open

    Open tender — no closing date published. Opened 3 weeks ago.

    21 August 2026
    Open tender · no closing date published

    Brief

    HM Revenue & Customs (HMRC) is seeking suppliers for Business Application Support and Maintenance services for the National Insurance and PAYE System (NPS), along with Change Management capabilities. The service scope includes: (1) ongoing operational support and maintenance of the NPS platform, and (2) change management expertise to implement updates driven by strategic milestones, legislative requirements, and business needs. NPS currently operates on legacy technology with limited flexibility. HMRC aims to modernize towards a more agile, service-oriented architecture that enables real-time processing for Income Tax and National Insurance administration. Suppliers should demonstrate capability to support this transition while maintaining system stability, resilience, and the ability to adapt to evolving policy, customer requirements, and technology opportunities. This is a market engagement opportunity to shape the future procurement approach.

    Track record

    3 awards · 3 winners
    Open field

    No single supplier dominates the field.

    In it software, HM Revenue & Customs has awarded 3 contracts to 3 suppliers.

    Who wins here
    1. ACCENTURE UK LIMITED1× · 33%
    2. CoreFiling Limited1× · 33%
    3. TAX ANALYSTS1× · 33%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-060aee
    HR
    Buyer
    HM Revenue & Customs
    Sector
    IT & Software