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    ContractsDigital Wayfinding Service for Moorfields Eye Hospital and UCL Centre for Eye Health
    Open tender

    Digital Wayfinding Service for Moorfields Eye Hospital and UCL Centre for Eye Health

    Contract value
    £470k
    Published 4 Sept 2026

    Design and deliver an accessible digital wayfinding platform for Moorfields Eye Hospital enabling patients, visitors, and staff to navigate the new St Pancras building independently, with mandatory audio navigation and step-free routing features.

    🇬🇧United Kingdom· LondonPublished 4 Sept 2026· 2 weeks agoviaFind a Tender
    Contract value
    £470k
    Published 4 Sept 2026

    Decision brief

    4 fields
    • Contract value
      £470,000indicative
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Lifecycle

    Open

    Open tender — no closing date published. Opened 2 weeks ago.

    4 September 2026
    Open tender · no closing date published

    Brief

    The Authority seeks a supplier to design and deliver an accessible digital wayfinding platform for the new Moorfields and UCL Centre for Eye Health at St Pancras. The solution must enable patients, visitors, staff, and students to navigate the building confidently and independently. Key Requirements: - Interactive digital building maps with destination search and point-to-point routing - Multi-floor and step-free navigation options - Mobile-web access without requiring app download - QR-code access points at key locations - Integration with Patient Self-Service Check-In kiosk - Integration with Indoor Location Services (RTLS) infrastructure where available, with full functionality without RTLS on Day-1 - Comprehensive accessibility features including audio navigation and step-free routing validated with visually impaired users (essential given Moorfields' patient demographic) - User interface and access channels that prioritize inclusive design - Smart Services data integration and operational governance support Procurement Details: - Competitive Flexible Procedure under Procurement Act 2023 - Two-stage process - Initial term: 2 years with two optional 1-year extensions - Evaluation: 60% quality, 10% social value, 30% price - Award basis: most advantageous tender

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    Digital Wayfinding Platform for Moorfields Eye Hospital

    Develop an accessible digital wayfinding platform for Moorfields Eye Hospital's new St Pancras location, with mobile access, audio navigation for visually impaired users, and integration with patient check-in systems.

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    Digital Wayfinding Platform for Moorfields Eye Hospital and UCL Centre

    Deliver an accessible digital wayfinding platform enabling independent navigation for patients, visitors, staff, and students at the new Moorfields Eye Hospital and UCL Centre for Eye Health.

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06f2b7
    ME
    Buyer
    MOORFIELDS EYE HOSPITAL NHS FOUNDATION TRUST
    Sector
    IT & Software