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    ContractsThird Party Resident Support Service for Warm Homes Local Grant Programme
    Open tender

    Third Party Resident Support Service for Warm Homes Local Grant Programme

    Contract value
    £1.7m
    Published 22 Sept 2026

    TfL seeks qualified service providers to deliver independent resident support services for the Warm Homes Local Grant retrofit programme across four London geographic areas.

    🇬🇧United Kingdom· LondonPublished 22 Sept 2026· TodayviaFind a Tender
    Contract value
    £1.7m
    Published 22 Sept 2026

    Decision brief

    4 fields
    • Contract value
      £1,672,427indicative
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      Environmental Services
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Lifecycle

    Open

    Open tender — no closing date published. Opened today.

    22 September 2026
    Open tender · no closing date published

    Brief

    Transport for London (on behalf of the Greater London Authority) is procuring Third Party Resident Support (TPRS) services to help deliver the Warm Homes Local Grant (WHLG) programme across London. The successful service provider(s) will deliver independent, resident-focused support throughout home retrofit projects, including: engaging and onboarding eligible residents; providing tailored advice and case management for vulnerable households; supporting residents through installation, disruption, and post-work stages; and reducing dropout rates while improving resident satisfaction and outcomes. The procurement will be divided into four geographic areas, with up to four separate contracts available. This is an open competition under the light touch regime (PA23). Suppliers should be experienced in resident engagement, retrofit programme management, vulnerable household support, and project delivery across London.

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-0661cf
    GL
    Buyer
    Greater London Authority (GLA)
    Sector
    Environmental Services