BidSonarBidSonar
ContractsGrantsOrganisationsSectors
BidSonarBidSonar·Built by Hypership
SourcesBrandPrivacyTermsCookies

BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsQualitative Research and User Experience Services
    Awarded contract

    Qualitative Research and User Experience Services

    Awarded
    £1m
    Published 19 Aug 2026

    Contract opportunity to perform qualitative research and user experience studies including interviews, usability testing, and behavioral analysis.

    🇬🇧United Kingdom· LondonPublished 19 Aug 2026· 1 months agoviaFind a Tender
    Awarded
    £1m
    Published 19 Aug 2026

    Decision brief

    4 fields
    • Contract value
      £1,000,000
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      Professional Services
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Suppliers

    1 supplier
    • TI
      THINKS INSIGHT AND STRATEGY BRITAIN THINKS LTD
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 1 months ago.

    19 August 2026
    Awarded — no open tender advertised

    Brief

    This opportunity seeks a qualified vendor to conduct comprehensive qualitative research and user experience (UX) studies. The work will include gathering user feedback, conducting user interviews, usability testing, and analyzing user behavior to inform product or service improvements. The selected vendor should have expertise in research methodologies, data collection, analysis, and translating findings into actionable insights. This engagement aims to better understand user needs, pain points, and preferences to guide decision-making and enhance overall user satisfaction.

    Track record

    10 awards · 10 winners
    Open field

    No single supplier dominates the field.

    In professional services, NS&I has awarded 10 contracts to 10 suppliers.

    Who wins here
    1. ADDLESHAW GODDARD LLP1× · 10%
    2. Figma Inc1× · 10%
    3. Incisive Business Media Limited1× · 10%
    4. Addleshaw Goddard1× · 10%
    5. TIMELINEAPP TECH LIMITED1× · 10%
    6. THINKS INSIGHT AND STRATEGY BRITAIN THINKS LTD1× · 10%

    +4 more suppliers

    Across professional services, the most active winners are REED SPECIALIST RECRUITMENT LIMITED, PROMAR INTERNATIONAL, KPMG LLP — the field to beat, or your route in as a partner.

    More from NS&I

    4 listingsView all →
    AwardedIT & Software🇬🇧United Kingdom

    User Research and Usability Testing Platform

    NS&I seeks a user research platform to conduct unmoderated customer testing for evaluating digital services and improving customer experience.

    £15,833NS&I
    Published 13 Oct 2026
    Professional Services🇬🇧United Kingdom

    Digital Market Intelligence Service for NS&I

    NS&I seeks a digital market intelligence agency to monitor fintech and banking competitors, provide customer experience benchmarking, and deliver ongoing market insights through a secure online platform.

    est.£125,000NS&I
    Published 7 Oct 2026
    AwardedProfessional Services🇬🇧United Kingdom

    Legal Advice Services

    Opportunity to provide legal advice services through a competitive procurement under the GCA Framework RM6360 Lot 2.

    £1,200,000NS&I
    Published 7 Oct 2026
    AwardedFinancial Services🇬🇧United Kingdom

    Payment Initiation Services for Bank Transfers

    Provide secure Payment Initiation Services via Open Banking technology to enable NS&I customers to pay by bank transfer through integrated APIs with optional expansion to additional financial services.

    NS&I
    Published 24 Sept 2026

    Open in Professional Services

    4 open listingsView all →
    Professional Services🇬🇧United Kingdom

    Community Engagement and Consultation Provider for Glascote Heath & Stonydelph

    Tamworth Borough Council seeks a qualified provider to deliver community engagement and consultation services for the Pride in Place programme across two neighbourhoods.

    TAMWORTH BOROUGH COUNCIL
    Published 14 Oct 2026
    Professional Services🇬🇧United Kingdom

    Road Condition Surveys for A, B and C Roads in West Sussex (2027)

    West Sussex County Council is recruiting experienced organisations to perform road condition surveys on A, B, and C roads during 2027 to support maintenance and investment planning.

    est.£90,000WEST SUSSEX COUNTY COUNCIL
    Published 14 Oct 2026
    Professional Services🇬🇧United Kingdom

    Unclassified Road Condition Survey Services - 2027

    West Sussex County Council seeks qualified organisations to conduct unclassified road condition surveys during 2027.

    est.£75,000WEST SUSSEX COUNTY COUNCIL
    Published 14 Oct 2026
    Professional Services🇬🇧United Kingdom

    Road Surface Grip Testing Surveys 2027

    West Sussex County Council requires qualified suppliers to conduct specialized road surface grip testing surveys using SCRIM equipment during 2027.

    est.£30,000WEST SUSSEX COUNTY COUNCIL
    Published 14 Oct 2026
    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06e798

    Your fit

    Could you win the next one?

    This went to THINKS INSIGHT AND STRATEGY BRITAIN THINKS LTD. Sonar reads NS&I's work like this against your business — who holds it, and whether you could compete or partner next time.

    Check my fit

    Free · Matches every Monday

    NS
    Buyer
    NS&I
    Sector
    Professional Services