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    ContractsDigital Market Intelligence Service for NS&I
    Closed contract

    Digital Market Intelligence Service for NS&I

    Contract value
    £125k
    Closed 2 Nov 2026

    NS&I seeks a digital market intelligence agency to monitor fintech and banking competitors, provide customer experience benchmarking, and deliver ongoing market insights through a secure online platform.

    🇬🇧United Kingdom· LondonPublished 7 Oct 2026· 3 weeks agoviaFind a Tender
    Contract value
    £125k
    Closed 2 Nov 2026

    Decision brief

    4 fields
    • Contract value
      est.£125,000
      Pounds sterling
    • Tender closes
      2 Nov 2026
      Closes today
    • Sector
      Professional Services
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Lifecycle

    Closed

    Tender closed on 2 Nov 2026. Awaiting award.

    7 Oct 20262 Nov 2026

    Brief

    NS&I is seeking a digital and fintech market intelligence agency to provide competitive landscape monitoring and insights. The successful supplier will demonstrate comprehensive knowledge of the digital and fintech sectors, with the ability to track and analyze competitors across challenger banks, incumbent banks, and technology innovators in the UK and internationally. Key responsibilities include: analyzing end-to-end customer journeys and benchmarking NS&I against industry-leading digital experiences; delivering detailed presentations and insights on demand; maintaining a secure online platform with a comprehensive library of market research and competitive intelligence; providing research support for NS&I projects and initiatives; and delivering regular news alerts on emerging digital innovations and developments within financial services. The ideal supplier will have broad sectoral knowledge that extends beyond banking, including insights from retailers, utilities, and other industries to inform competitive strategy. Interested bidders should access tender documents and submit responses through the Panacea electronic procurement portal before the stated deadline.

    Track record

    10 awards · 10 winners
    Open field

    No single supplier dominates the field.

    In professional services, NS&I has awarded 10 contracts to 10 suppliers.

    Who wins here
    1. ADDLESHAW GODDARD LLP1× · 10%
    2. Figma Inc1× · 10%
    3. Incisive Business Media Limited1× · 10%
    4. Addleshaw Goddard1× · 10%
    5. TIMELINEAPP TECH LIMITED1× · 10%
    6. THINKS INSIGHT AND STRATEGY BRITAIN THINKS LTD1× · 10%

    +4 more suppliers

    Across professional services, the most active winners are REED SPECIALIST RECRUITMENT LIMITED, PROMAR INTERNATIONAL, KPMG LLP — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Original closed notice on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-078325

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    NS
    Buyer
    NS&I
    Sector
    Professional Services