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    ContractsDigital Wayfinding Service for Moorfields Eye Hospital and UCL Centre for Eye Health
    Open tender

    Digital Wayfinding Service for Moorfields Eye Hospital and UCL Centre for Eye Health

    Contract value
    £470k
    Published 4 Sept 2026

    Procure an accessible digital wayfinding platform to guide patients and visitors through Moorfields Eye Hospital's new St Pancras building with audio navigation and step-free routing.

    🇬🇧United Kingdom· LondonPublished 4 Sept 2026· 1 months agoviaFind a Tender
    Contract value
    £470k
    Published 4 Sept 2026

    Decision brief

    4 fields
    • Contract value
      £470,000indicative
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Lifecycle

    Open

    Open tender — no closing date published. Opened 1 months ago.

    4 September 2026
    Open tender · no closing date published

    Brief

    Moorfields Eye Hospital and UCL are seeking a single supplier to design and deliver an accessible digital wayfinding platform for their new St Pancras location. The platform must enable patients, visitors, staff, and students to navigate the building independently using interactive digital maps, destination search, point-to-point routing, and multi-floor navigation. Key requirements include mobile-web access without requiring app downloads, QR-code access points throughout the building, and integration with the Patient Self-Service Check-In kiosk for route generation after check-in. The solution must support both Indoor Location Services (RTLS) integration where available and full functionality without RTLS on day one. Given Moorfields' high proportion of visually impaired patients, accessibility is essential, including audio navigation and step-free routing validated with visually impaired users before launch. The contract runs for an initial two years with two optional one-year extensions, procured under the Competitive Flexible Procedure (Procurement Act 2023). Evaluation criteria: 60% quality, 10% social value, 30% price. Award based on most advantageous tender.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In it software, MOORFIELDS EYE HOSPITAL NHS FOUNDATION TRUST has awarded 1 contract to 1 supplier.

    Who wins here
    1. INSIGHT DIRECT UK LIMITED1× · 100%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Digital Wayfinding Platform for Moorfields and UCL Centre for Eye Health

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    Digital Wayfinding Service for Moorfields Eye Hospital and UCL Centre for Eye Health

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06f2bd

    Your fit

    Could you win this?

    A straight answer for your business — bid, partner or pass — based on who wins MOORFIELDS EYE HOSPITAL NHS FOUNDATION TRUST's work like this.

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    Buyer
    MOORFIELDS EYE HOSPITAL NHS FOUNDATION TRUST
    Sector
    IT & Software