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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsEmergency After-Hours Call Handling Service for Residents
    Awarded contract

    Emergency After-Hours Call Handling Service for Residents

    Awarded
    £143.9k
    Published 25 Sept 2026

    Provide round-the-clock emergency call handling and coordination for residential property repairs outside standard business hours.

    🇬🇧United Kingdom· North WestPublished 25 Sept 2026· 6 days agoviaFind a Tender
    Awarded
    £143.9k
    Published 25 Sept 2026

    Decision brief

    4 fields
    • Contract value
      £143,935
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      Professional Services
      Browse related listings
    • Location
      🇬🇧United Kingdom
      North West

    Suppliers

    1 supplier
    • CU
      CAREIUM UK LTD
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 6 days ago.

    25 September 2026
    Awarded — no open tender advertised

    Brief

    This contract provides 24/7 out-of-hours emergency call handling and response coordination for CGA residents. The service ensures rapid assessment and dispatch of emergency repairs during evenings, nights, weekends, and holidays. Suppliers should be experienced in managing high-volume emergency communications, coordinating with repair contractors, and providing reliable residential property maintenance support. The service requires trained call handlers, emergency response protocols, and integration with existing maintenance systems to minimize resident disruption and ensure timely emergency resolution.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In professional services, Community Gateway Association Limited has awarded 1 contract to 1 supplier.

    Who wins here
    1. CAREIUM UK LTD1× · 100%

    Across professional services, the most active winners are REED SPECIALIST RECRUITMENT LIMITED, KPMG LLP, Hays Specialist Recruitment Ltd — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-077a3a
    CG
    Buyer
    Community Gateway Association Limited
    Sector
    Professional Services