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    ContractsMicrosoft Unified Support Services
    Awarded contract

    Microsoft Unified Support Services

    Awarded
    £1.1m
    Published 25 Jun 2026

    NESO seeks Microsoft Unified Support services to provide technical support, advisory services, and service management for its Microsoft technology infrastructure through an exclusive framework agreement.

    🇬🇧United KingdomPublished 25 Jun 2026· 2 months agoviaContracts Finder
    Awarded
    £1.1m
    Published 25 Jun 2026

    Decision brief

    4 fields
    • Contract value
      £1,081,378
      Pounds sterling
    • Tender closed
      21 May 2026
      3 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • MI
      MICROSOFT LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 2 months ago.

    25 Jun 2026Today21 May 2026

    Brief

    National Energy System Operator (NESO) has awarded a call-off contract under the CCS G-Cloud 14 Framework (RM1557.14) for Microsoft Unified Support services. This is an exclusive opportunity available only from Microsoft. The contract covers technical support, proactive advisory services, service management, and escalation support for NESO's Microsoft technology environment. Services are designed to ensure the continued availability, security, and performance of critical business systems. Potential suppliers should note that this is a specialized support contract requiring Microsoft authorization and expertise in managing enterprise Microsoft technology estates.

    Track record

    3 awards · 3 winners
    Open field

    No single supplier dominates the field.

    In it software, NATIONAL ENERGY SYSTEM OPERATOR LIMITED has awarded 3 contracts to 3 suppliers.

    Who wins here
    1. Unicorn Grid Systems a.s.1× · 33%
    2. MICROSOFT LIMITED1× · 33%
    3. Salesforce UK Limited1× · 33%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    d9354f63-c008-4463-a1d0-a4d45e37574c-903522
    NE
    Buyer
    NATIONAL ENERGY SYSTEM OPERATOR LIMITED
    Sector
    IT & Software