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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsEnterprise Customer Relationship Management Platform
    Closed contract

    Enterprise Customer Relationship Management Platform

    Procurement of an enterprise CRM platform with licensing, implementation, and ongoing support services for managing customer relationships and sales operations.

    🇬🇧United Kingdom· EnglandPublished 22 May 2026· 5 months agoviaFind a Tender

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Closing date
      Not published
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Lifecycle

    Closed

    No longer open. Published 5 months ago.

    22 May 2026
    Closed — no tender deadline was published

    Brief

    This opportunity is for the procurement of an enterprise-grade Customer Relationship Management (CRM) platform along with associated implementation and support services. The CRM solution will be used to manage customer interactions, sales pipelines, and relationship data across the organization. The package includes software licensing, system implementation, user training, technical support, and ongoing maintenance services. Organizations interested in bidding should demonstrate experience with enterprise CRM deployments, scalability to support growing user bases, integration capabilities with existing business systems, and comprehensive customer support services.

    Track record

    3 awards · 3 winners
    Open field

    No single supplier dominates the field.

    In it software, NATIONAL ENERGY SYSTEM OPERATOR LIMITED has awarded 3 contracts to 3 suppliers.

    Who wins here
    1. INSIGHT DIRECT UK LIMITED1× · 33%
    2. BYTES SOFTWARE SERVICES LIMITED1× · 33%
    3. PALANTIR TECHNOLOGIES UK, LTD.1× · 33%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Original closed notice on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06a231

    Track

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    Buyer
    NATIONAL ENERGY SYSTEM OPERATOR LIMITED
    Sector
    IT & Software