Software Licenses and Support Services Procurement

This agreement involves the procurement of software packages and licenses used for the entire information infrastructure of the Society of Information (KτΠ Μ.Α.Ε) at the Datacenter. The needs to be addressed include maintenance of the equipment and their licenses, any extensions/upgrades, and related services to ensure the smooth and uninterrupted operation of the equipment, security, and business continuity. Additionally, it includes software licenses to enhance the operation of KτΠ Μ.Α.Ε, with advanced collaboration tools for office environments and the provision of support services related to the purchased licenses and their use, which are utilized on corporate equipment of KτΠ Μ.Α.Ε outside the Datacenter (such as desktops, laptops, cloud services) used by its users to meet operational needs. According to the above categorization and for optimal management and utilization of these needs by the infrastructure department of KτΠ Μ.Α.Ε, this Framework Agreement is subdivided into the following sections: Section A: "Procurement of equipment and software licenses from Cisco, Dell, Veeam, VMware and provision of software and infrastructure support services" Section B: "Procurement of Microsoft software licenses and provision of software support services" The tendering process will be conducted by sections (Lots). It is clarified that offers (technical and financial) will be submitted per SECTION. Offers from a single economic entity can be submitted for only one section. The maximum number of SECTIONS that can be awarded to a bidder is one (1) section. The procurement of all items and services per section will be done by one Contractor. Submission of offers for part of the section is not allowed, only for the entirety of it. The duration of the framework agreement for both sections is set at forty-eight (48) months from the date of signing each contract per section. The contract will be awarded based on the most economically advantageous offer, based on price. The completion of this tendering process will lead to the conclusion of a framework agreement with two (2) economic entities, provided there is a sufficient number of economic entities that meet the criteria of paragraph 2.2.6 of this document and submit acceptable offers. In case a smaller number of economic entities is selected, a framework agreement may be concluded with fewer economic entities. The implementation duration of the subject of the Framework Agreement for all sections is set for a period of forty-eight (48) months from the signing of this agreement. Executive contracts can be concluded until the completion of the duration of the framework agreement. The duration of the executive contracts may exceed the expiration time of the framework agreement.