Parking Management System Procurement in Hungary

This contract involves the procurement of an integrated management system for parking operations in the district, which currently has 7,883 parking spaces, with a potential increase of up to 15% based on municipal decisions. The system will support various tasks related to parking management, including software for street inspections and penalty assessments, managing valid parking permits, and handling penalty payments or collection procedures. The supplier is responsible for delivering a comprehensive parking management, monitoring, and operational IT system, including installation, maintenance, and training for the buyer's staff. The supplier must ensure continuous availability during operational hours (7:00 AM to 10:00 PM) and address any reported issues within specified timeframes. Additionally, the supplier must implement changes due to legal regulations and provide monthly development hours for custom requests. An updated user manual in Hungarian must be provided, and the necessary central hardware and software environment must be ensured, either on-site or through equivalent cloud services. The system must comply with GDPR regulations for personal data management.