Acquisition of Guidance Bank Solution

This contract involves the procurement of a Guidance Bank Solution that provides both professionals in the welfare area and residents access to up-to-date guidance. The related services are divided into implementation projects, ongoing services, and supplementary expert services. The Guidance Bank is intended primarily for managing patient and care instructions and other documents as a tool for professionals, as well as for publishing guidelines to residents, patients, and clients through various channels. However, the solution is to be acquired for the needs of the entire organization, so its use may be expanded to different sectors during the contract period. The Guidance Bank solution should include web links to the Kymenlaakso welfare area's website. The Guidance Bank being procured will be provided as a SaaS service from the provider's managed environment. The buyer is only responsible for the devices, software, and communication connections necessary to access the software service. The requirements and conditions related to the procurement are detailed in other attachments to the request for proposals, such as the description of the procurement object, the contract, service level conditions, and the requirements specification.