BidSonarBidSonar
ContractsGrantsOrganisationsSectors
BidSonarBidSonar·Built by Hypership
SourcesBrandPrivacyTermsCookies

BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsNatterbox Cloud Telephony Service Renewal
    Awarded contract

    Natterbox Cloud Telephony Service Renewal

    Awarded
    £93.9k
    Published 11 Jun 2026

    Renewal of Natterbox cloud telephony platform to support ongoing customer support department operations.

    🇬🇧United Kingdom· EnglandPublished 11 Jun 2026· 4 months agoviaFind a Tender
    Awarded
    £93.9k
    Published 11 Jun 2026

    Decision brief

    4 fields
    • Contract value
      £93,861
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Suppliers

    1 supplier
    • NA
      Natterbox Limited
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 4 months ago.

    11 June 2026
    Awarded — no open tender advertised

    Brief

    This is a renewal opportunity for Natterbox cloud-based telephony services supporting the Customer Support department. The organization seeks to continue its existing Natterbox platform subscription, which provides cloud communications infrastructure including call handling, management, and related telephony features for customer-facing support operations. Suppliers should be prepared to offer renewal terms for the continued delivery of this telecommunications service to maintain uninterrupted customer support functionality.

    Track record

    15 awards · 15 winners
    Open field

    No single supplier dominates the field.

    In it software, UK Research & Innovation (UKRI) has awarded 15 contracts to 15 suppliers.

    Who wins here
    1. POPPULO1× · 7%
    2. Clarivate Analytics (UK) Limited1× · 7%
    3. nCino Global Limited1× · 7%
    4. BRIGHT INTERACTIVE LTD1× · 7%
    5. Methods Business and Digital Technology1× · 7%
    6. P3M Partners Limited1× · 7%

    +9 more suppliers

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

    More from UK Research & Innovation (UKRI)

    4 listingsView all →
    OpenTransport & Logistics🇬🇧United Kingdom

    Transport of Neutrino Detector Components from Europe to USA

    UKRI seeks logistics suppliers for approximately 68 shipments of specialized neutrino detector components from Europe to the USA over 4 years on a call-off basis.

    £1,462,000indicativeUK Research & Innovation (UKRI)
    Published 21 Oct 2026
    AwardedIT & Software🇬🇧United Kingdom

    Digital Asset Management System for UKRI

    UKRI requires a centralized digital asset management system to organize, manage, and distribute branded content with role-based access and migration capabilities.

    £14,028UK Research & Innovation (UKRI)
    Published 21 Oct 2026
    ClosedTransport & Logistics🇬🇧United Kingdom

    Supply of Lead Material for Ship Ballast System

    Supply of lead ballast material for the RRS Sir David Attenborough research vessel.

    est.£1,933,519UK Research & Innovation (UKRI)
    Published 20 Oct 2026
    AwardedEnvironmental Services🇬🇧United Kingdom

    STFC Sustainability and Carbon Professional Services

    STFC requires professional services to support sustainability and carbon reduction initiatives and environmental management objectives.

    £69,000UK Research & Innovation (UKRI)
    Published 20 Oct 2026

    Open in IT & Software

    4 open listingsView all →
    OpenIT & Software🇬🇧United Kingdom

    Information Commission FOI Conciliation Service - Pre-Market Engagement

    The Information Commission invites suppliers to participate in a pre-market engagement to inform the design and delivery approach for a new FOI Conciliation Service supporting complaint handling and resolution.

    £800,000indicativeINFORMATION COMMISSIONER'S OFFICE
    Published 21 Oct 2026
    OpenIT & Software🇬🇧United Kingdom

    Revenue Protection Enforcement System

    Consolidated procurement for a unified revenue protection enforcement system to standardize enforcement and investigation processes across all UK train operating companies.

    £10,000,000indicativeTransPennine Trains Ltd
    Published 21 Oct 2026
    IT & Software🇬🇧United Kingdom

    Penetration Testing Services

    The Senedd Commission requires an independent penetration testing service to identify security vulnerabilities and strengthen the resilience of its technology estate.

    est.£80,000Senedd Cymru / Welsh Parliament
    Published 21 Oct 2026
    OpenIT & Software🇬🇧United Kingdom

    Interruption to Supply Event Management Solution - Market Engagement

    United Utilities invites suppliers to participate in market engagement for a potential Decision Workspace solution to manage Interruption to Supply events.

    UNITED UTILITIES WATER LIMITED
    Published 21 Oct 2026
    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06b372

    Your fit

    Could you win the next one?

    This went to Natterbox Limited. Sonar reads UK Research & Innovation (UKRI)'s work like this against your business — who holds it, and whether you could compete or partner next time.

    Check my fit

    Free · Matches every Monday

    UR
    Buyer
    UK Research & Innovation (UKRI)
    Sector
    IT & Software