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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsNatterbox Cloud Telephony Service Renewal
    Awarded contract

    Natterbox Cloud Telephony Service Renewal

    Awarded
    £93.9k
    Published 11 Jun 2026

    Renewal of Natterbox cloud telephony platform to support ongoing customer support department operations.

    🇬🇧United Kingdom· EnglandPublished 11 Jun 2026· 3 months agoviaFind a Tender
    Awarded
    £93.9k
    Published 11 Jun 2026

    Decision brief

    4 fields
    • Contract value
      £93,861
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Suppliers

    1 supplier
    • NA
      Natterbox Limited
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 3 months ago.

    11 June 2026
    Awarded — no open tender advertised

    Brief

    This is a renewal opportunity for Natterbox cloud-based telephony services supporting the Customer Support department. The organization seeks to continue its existing Natterbox platform subscription, which provides cloud communications infrastructure including call handling, management, and related telephony features for customer-facing support operations. Suppliers should be prepared to offer renewal terms for the continued delivery of this telecommunications service to maintain uninterrupted customer support functionality.

    Track record

    10 awards · 10 winners
    Open field

    No single supplier dominates the field.

    In it software, UK Research & Innovation (UKRI) has awarded 10 contracts to 10 suppliers.

    Who wins here
    1. POPPULO1× · 10%
    2. nCino Global Limited1× · 10%
    3. Methods Business and Digital Technology1× · 10%
    4. P3M Partners Limited1× · 10%
    5. Man and Machine Limited1× · 10%
    6. Natterbox Limited1× · 10%

    +4 more suppliers

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06b372
    UR
    Buyer
    UK Research & Innovation (UKRI)
    Sector
    IT & Software