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    ContractsTicketing and Membership Platform Implementation 2025
    Awarded contract

    Ticketing and Membership Platform Implementation 2025

    Awarded
    £672k
    Published 20 Jul 2026

    BFI is seeking implementation of a new ticketing and membership platform to replace its 15-year-old system, with a 3-year contract and optional 7-year extension.

    🇬🇧United Kingdom· LondonPublished 20 Jul 2026· 2 months agoviaFind a Tender
    Awarded
    £672k
    Published 20 Jul 2026

    Decision brief

    4 fields
    • Contract value
      £672,000
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Suppliers

    1 supplier
    • SP
      SPEKTRIX LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 2 months ago.

    20 July 2026
    Awarded — no open tender advertised

    Brief

    BFI is seeking a vendor to implement and operate a new ticketing and membership platform to replace its current system used for over 15 years. The platform will serve as a business-critical system supporting multiple digital 'What's On' services and must deliver an intuitive, accessible, and efficient user experience comparable to leading cinema and venue ticketing systems. Key requirements include: robust performance and scalability during peak sales periods to address historical system failures; seamless integration with existing systems including content management and digital programme experiences; and support for ongoing digital transformation initiatives. The platform must be fit for purpose through 2026 and beyond. The initial contract term is 3 years with an optional extension of up to 7 years. BFI is testing the market to ensure the selected solution meets modern user expectations and organizational needs.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In this category, British Film Institute has awarded 1 contract to 1 supplier.

    Who wins here
    1. SPEKTRIX LIMITED1× · 100%

    Across this category, the most active winners are XMA LIMITED, DELL CORPORATION LIMITED, Sharp Business UK PLC — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-05a8ee

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    BF
    Buyer
    British Film Institute
    Sector
    IT & Software