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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsMembership Service Design and Discovery Research
    Awarded contract

    Membership Service Design and Discovery Research

    Awarded
    £44k
    Published 18 Jun 2026

    Design and conduct discovery research to inform the development of UK Sport's new System Membership service and user experience.

    🇬🇧United Kingdom· EnglandPublished 18 Jun 2026· 3 months agoviaFind a Tender
    Awarded
    £44k
    Published 18 Jun 2026

    Decision brief

    4 fields
    • Contract value
      £44,000
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      Professional Services
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Suppliers

    1 supplier
    • CA
      CACI LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 3 months ago.

    18 June 2026
    Awarded — no open tender advertised

    Brief

    UK Sport seeks a service design partner to conduct comprehensive discovery research for their System Membership initiative. The engagement includes: conducting structured qualitative research to develop user archetypes and identify pain points, needs, and opportunities; designing future membership experiences that create seamless end-to-end user journeys; delivering a detailed discovery report with findings and recommendations that will inform System Membership development and the broader UK Sport digital services; and presenting actionable insights that highlight key user moments and opportunities for innovative membership experiences. The successful delivery will provide strategic guidance for building a resilient, sustainable membership service that demonstrates clear understanding of user needs and drives measurable value.

    Track record

    2 awards · 2 winners
    Thin record

    Only 2 prior awards here — too little to read.

    In it software, THE UNITED KINGDOM SPORTS COUNCIL has awarded 2 contracts to 2 suppliers.

    Who wins here
    1. Sep 2 Ltd1× · 50%
    2. CACI LIMITED1× · 50%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06b7cc
    UK
    Buyer
    THE UNITED KINGDOM SPORTS COUNCIL
    Sector
    Professional Services