SLC has secured a consumption-based Contact Centre as a Service contract for 36 months with optional extensions through a competitive framework procurement.
Contract awarded. Originally published 2 weeks ago.
No single supplier dominates the field.
In it software, STUDENT LOANS COMPANY has awarded 5 contracts to 5 suppliers.
Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.
Student Loans Company seeks three-year Oracle Cloud Infrastructure support and licensing agreement for their CLASS system, including maintenance and technical support.
Support and maintenance of an enterprise Rubrik backup and restore solution integrated across critical operational systems for the next three years.
SLC seeks renewal of its Zscaler secure web gateway service to maintain cloud-based threat protection and internet access control for remote workers and offices through July 2026.
Building Management Service provider needed to maintain Trend IQ Vision BMS systems at three UK office locations in Darlington and Glasgow.
West Yorkshire Combined Authority seeks supplier input on an Incident Management System for their Bus Control Centre through a market engagement exercise with responses due 10th August 2026.
West Yorkshire Combined Authority invites suppliers to share market insights and expertise for developing a new Customer Contact Centre telephony and CRM system through a two-phase preliminary engagement exercise.
CSG seeks supplier input on cloud-based ERP solutions to replace its contract management, billing, and invoicing systems.
The Education Authority is tendering for a five-year Teacher Professional Learning System contract to support schools, staff, and educational stakeholders, with potential extension options.
