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    ContractsCyber Incident Crisis Communications Support
    Awarded contract

    Cyber Incident Crisis Communications Support

    Awarded
    £46.9k
    Published 13 Nov 2026

    SLC seeks an experienced supplier to provide 24-month cyber crisis communications and incident management support, including preparedness planning and 24/7 retainer-based advisory services.

    🇬🇧United KingdomPublished 13 Nov 2026· TodayviaContracts Finder
    Awarded
    £46.9k
    Published 13 Nov 2026

    Decision brief

    4 fields
    • Contract value
      £46,942
      Pounds sterling
    • Tender closed
      21 Aug 2026
      2 months ago
    • Sector
      Professional Services
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • CS
      Charlotte Street Partners Limited
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published today.

    13 Nov 202621 Aug 2026

    Brief

    The Student Loans Company (SLC) is seeking an experienced supplier to deliver comprehensive Cyber Crisis Management and Communications Support services for 24 months. The engagement includes two key components: (1) Proactive preparedness activities such as reviewing and updating cyber incident response and communications plans, conducting planning workshops, and providing expert strategic recommendations; and (2) An ongoing retainer-based support service providing 24/7 access to specialist communications expertise, regular stakeholder engagement, horizon scanning for emerging threats, and immediate incident response support. The supplier will serve as a trusted advisor working directly with SLC leadership and relevant stakeholders to coordinate effective communications across multiple audiences including customers, employees, regulators, government partners, media, and other key stakeholders during and after cyber incidents to minimize reputational damage and ensure clear, timely messaging.

    Track record

    9 awards · 9 winners
    Open field

    No single supplier dominates the field.

    In professional services, STUDENT LOANS COMPANY has awarded 9 contracts to 9 suppliers.

    Who wins here
    1. EXPERIAN (UK) HOLDINGS 2006 LIMITED1× · 11%
    2. CAPGEMINI UK PLC1× · 11%
    3. OneTwo Agency Limited1× · 11%
    4. Transcom Worldwide UK Limited1× · 11%
    5. TESGL LIMITED1× · 11%
    6. Charlotte Street Partners Limited1× · 11%

    +3 more suppliers

    Across professional services, the most active winners are REED SPECIALIST RECRUITMENT LIMITED, KPMG LLP, PROMAR INTERNATIONAL — the field to beat, or your route in as a partner.

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    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    d9a84c1f-bea3-4880-9d31-73ec61cc4712-921523

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    SL
    Buyer
    STUDENT LOANS COMPANY
    Sector
    Professional Services