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    ContractsQualitative Research on Passenger Information for British Sign Language Users in Rail
    Awarded contract

    Qualitative Research on Passenger Information for British Sign Language Users in Rail

    Awarded
    £52.7k
    Published 9 Jul 2026

    Help improve rail passenger information accessibility by researching how British Sign Language users want to receive travel information.

    🇬🇧United Kingdom· LondonPublished 9 Jul 2026· 2 months agoviaFind a Tender
    Awarded
    £52.7k
    Published 9 Jul 2026

    Decision brief

    4 fields
    • Contract value
      £52,710
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      Research & Innovation
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Suppliers

    1 supplier
    • UM
      THE UNIVERSITY OF MANCHESTER
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 2 months ago.

    9 July 2026
    Awarded — no open tender advertised

    Brief

    Transport Focus and SISJ partners are seeking a supplier to conduct qualitative research exploring how British Sign Language (BSL) users prefer to receive passenger information in rail environments. The research will inform improvements to accessibility and communication practices across rail services. The supplier will be responsible for designing the research methodology, recruiting BSL user participants, conducting interviews or focus groups, analyzing findings, and delivering recommendations to enhance passenger information delivery. This is an opportunity to contribute to more inclusive rail services by directly engaging with BSL users and understanding their communication needs and preferences.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In research innovation, TRANSPORT FOCUS has awarded 1 contract to 1 supplier.

    Who wins here
    1. THE UNIVERSITY OF MANCHESTER1× · 100%

    Across research innovation, the most active winners are WSP UK LIMITED, IPSOS MARKET RESEARCH LIMITED, IFF RESEARCH LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-05fcce
    TF
    Buyer
    TRANSPORT FOCUS
    Sector
    Research & Innovation