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    ContractsCrisis Text Helpline Service for North West and North Central London
    Open tender

    Crisis Text Helpline Service for North West and North Central London

    Contract value
    £1.8m
    Published 7 Jul 2026

    Secure provider needed to deliver a text-based mental health crisis support service for all ages across North West and North Central London.

    🇬🇧United Kingdom· LondonPublished 7 Jul 2026· 1 months agoviaFind a Tender
    Contract value
    £1.8m
    Published 7 Jul 2026

    Decision brief

    4 fields
    • Contract value
      £1,800,000indicative
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      Healthcare & Medical
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Lifecycle

    Open

    Open tender — no closing date published. Opened 1 months ago.

    7 July 2026
    Open tender · no closing date published

    Brief

    The NHS West and North Integrated Care Board is seeking a qualified provider to deliver a Crisis Text Helpline Service for individuals of all ages across North West London and North Central London. This is a fully managed clinical service that operates in parallel with NHS 111 services to provide mental health support and crisis intervention via text messaging. The service aims to reduce crisis episodes across all age groups by offering an accessible alternative communication channel for mental health support. Providers should have experience delivering clinical mental health services, crisis support, and text-based helpline operations.

    Track record

    46 awards · 44 winners
    Open field

    No single supplier dominates the field.

    In this category, NHS West and North London Integrated Care Board has awarded 46 contracts to 44 suppliers.

    Who wins here
    1. Avery Healthcare Group2× · 4%
    2. Nursing Direct Ltd2× · 4%
    3. COYLE PERSONNEL LIMITED1× · 2%
    4. Enfield Healthcare Alliance Limited1× · 2%
    5. OURRIS PROPERTIES LIMITED - Autumn Gardens1× · 2%
    6. Flexserve UK Limited1× · 2%

    +38 more suppliers

    Across this category, the most active winners are CARE LINE HOMECARE LIMITED, SPRINGFIELD HOME CARE SERVICES LIMITED, Roche Diagnostics Ltd — the field to beat, or your route in as a partner.

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    Inpatient Detoxification Services for Substance Users - Market Consultation

    Leicester City Council is seeking provider input through a Soft Market Test to inform future commissioning of inpatient detoxification services for people using drugs and alcohol.

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    Published 4 Sept 2026
    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06c554
    NW
    Buyer
    NHS West and North London Integrated Care Board
    Sector
    Healthcare & Medical