BidSonarBidSonar
ContractsGrantsOrganisationsSectors
BidSonarBidSonar·Built by Hypership
SourcesPrivacyTermsCookies

BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsCustomer Information System Software Supply and Support
    Open tender

    Customer Information System Software Supply and Support

    Northern Trains Limited is seeking a supplier to provide customer information system software, implementation support, and ongoing maintenance services under a single contract award.

    🇬🇧United Kingdom· EnglandPublished 22 May 2026· 2 months agoviaFind a Tender

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Lifecycle

    Open

    Open tender — no closing date published. Opened 2 months ago.

    22 May 2026
    Open tender · no closing date published

    Brief

    Northern Trains Limited is seeking to replace its existing Customer Information System with a new software solution. This opportunity is for a single contract that includes: (1) supply of customer information solution software, (2) implementation and integration support, and (3) ongoing maintenance and technical support services. The successful supplier will be responsible for delivering a modern system that meets Northern Trains' operational requirements for managing customer communications and information across their rail network. Suppliers should be prepared to demonstrate experience in transport sector IT solutions, system reliability, customer support capabilities, and competitive pricing for both initial deployment and multi-year maintenance services.

    More from Northern Trains Limited

    4 listingsView all →
    OpenFacilities Management🇬🇧United Kingdom

    Calibration Services for Train Maintenance Facilities

    Northern Trains is conducting preliminary market engagement to develop a procurement strategy for calibration services supporting its Train Care Centre maintenance network across the North of England.

    Northern Trains Limited
    Published 13 Aug 2026
    AwardedTransport & Logistics🇬🇧United Kingdom

    Car Parking Management and ANPR Installation Services

    Northern Trains Limited is tendering for ANPR installation and car park management services across their parking estate.

    £3,953,759Northern Trains Limited
    Published 11 Aug 2026
    AwardedConstruction🇬🇧United Kingdom

    Liquid Waste Removal and Drainage Services for Train Maintenance Facilities

    Suppliers needed to deliver liquid waste removal and drainage services across Northern Trains' maintenance facilities under a single supplier Framework Agreement.

    £6,919,754Northern Trains Limited
    Published 11 Aug 2026
    Construction🇬🇧United Kingdom

    CCTV and Passenger Help Points Upgrade - Greater Manchester Rail Stations

    Northern Trains Limited invites tenders from Principal Contractors for phased CCTV replacement and passenger help point upgrades across 20 Greater Manchester rail stations under a JCT Design and Build contract.

    est.£2,429,229Northern Trains Limited
    Published 3 Aug 2026

    Open in IT & Software

    4 open listingsView all →
    OpenIT & Software🇬🇧United Kingdom

    Shared Care Record System for Greater Manchester

    Procurement of a Shared Care Record system serving 3.2 million patients across Greater Manchester's 600+ healthcare and social care organizations.

    NHS Greater Manchester Integrated Care Board
    Published 14 Aug 2026
    IT & Software🇮🇪Ireland

    Operation and Maintenance Services for Waters of LIFE Web Portal and Mobile Application

    ICT service provider needed to operate and maintain the Waters of LIFE digital platform including web portal and mobile application for data management and field operations.

    est.€80,000DEPARTMENT OF HOUSING LOCAL GOVERNMENT AND HERITAGE
    Published 14 Aug 2026
    OpenIT & Software🇬🇧United Kingdom

    Election Results System Market Assessment

    The BBC is assessing market solutions for a scalable, multi-election results system that integrates editorial, broadcast, digital, and archive workflows with secure access and operational resilience.

    BBC (British Broadcasting Corporation)
    Published 14 Aug 2026
    OpenIT & Software🇬🇧United Kingdom

    Investment Software System for Contact and Pipeline Management

    The British Business Bank is seeking a contact and pipeline management software system to support its investment operations serving approximately 40 users across the UK.

    £700,000indicativeBritish Business Bank
    Published 14 Aug 2026
    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-068d78
    NT
    Buyer
    Northern Trains Limited
    Sector
    IT & Software