Legionella and Water Hygiene Management Services

Northern Trains Limited is seeking a single supplier to provide comprehensive Legionella management and water hygiene services across its entire estate, including stations, depots, train care centres, offices and operational facilities. The supplier must ensure compliance with statutory obligations, the Approved Code of Practice (ACOP) L8, HSG274 guidance and Northern's internal health and safety standards while minimizing operational, regulatory and reputational risks. The service will include Legionella risk assessments, Written Schemes of Control development and maintenance, water sampling and testing, laboratory analysis, compliance auditing, technical consultancy, staff training and incident response. The supplier must deliver a flexible, responsive service model capable of managing a geographically dispersed estate with varying risk profiles and operational needs. Key responsibilities include maintaining electronic compliance management systems with asset registers, risk assessments, sampling results and performance reporting, responding to emerging compliance risks and regulatory changes, and collaborating with Northern stakeholders on improvement plans and audits. Performance will be evaluated through key performance indicators covering service delivery, response times, regulatory compliance, reporting accuracy and training delivery. The successful supplier will become a strategic partner providing safe, compliant and effective Legionella management that protects employees, contractors, visitors and customers while supporting Northern's health, safety and operational objectives.