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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsDigital Delivery Partner for Customer-Facing Software Integration
    Awarded contract

    Digital Delivery Partner for Customer-Facing Software Integration

    Awarded
    £249.3k
    Published 3 Sept 2026

    Digital Delivery Partner required to help redesign and integrate the Housing Ombudsman's customer-facing software systems to support service expansion and strategic priorities.

    🇬🇧United KingdomPublished 3 Sept 2026· 2 weeks agoviaContracts Finder
    Awarded
    £249.3k
    Published 3 Sept 2026

    Decision brief

    4 fields
    • Contract value
      £249,250
      Pounds sterling
    • Tender closed
      19 Aug 2026
      1 months ago
    • Sector
      Research & Innovation
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • XT
      xSolutions365Limited T/A Create Future
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 2 weeks ago.

    3 Sept 2026Today19 Aug 2026

    Brief

    The Housing Ombudsman is seeking a Digital Delivery Partner to support the recommissioning of its customer-facing software systems. The project aims to create an integrated customer 'front door' that modernizes service delivery and supports strategic expansion, potentially including services for the Private Rented Sector (PRS). The partner will work alongside the in-house team to define requirements, assess digital tool options, and deliver solutions that align with the 2030 corporate strategy and business objectives. This is an opportunity for experienced digital delivery professionals to help shape the future of ombudsman services through integrated technology solutions.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In research innovation, HOUSING OMBUDSMAN has awarded 1 contract to 1 supplier.

    Who wins here
    1. xSolutions365Limited T/A Create Future1× · 100%

    Across research innovation, the most active winners are IPSOS MARKET RESEARCH LIMITED, WSP UK LIMITED, IFF RESEARCH LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    84d496c7-4905-471a-9487-ce5599a277b6-912864
    HO
    Buyer
    HOUSING OMBUDSMAN
    Sector
    Research & Innovation