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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsCloud-Based Telephony Solution for RSA Customer Call Centre
    Awarded contract

    Cloud-Based Telephony Solution for RSA Customer Call Centre

    Awarded
    €940k
    Published 3 Jul 2026

    RSA has awarded a contract for cloud-based telephony system provision, licensing, support and maintenance for its customer call centre.

    🇮🇪IrelandPublished 3 Jul 2026· 2 months agoviaTED
    Awarded
    €940k
    Published 3 Jul 2026

    Decision brief

    4 fields
    • Contract value
      €940,000
      Euros
    • Closing date
      Rolling
      No closing date published
    • Sector
      Facilities Management
      Browse related listings
    • Location
      🇮🇪Ireland

    Suppliers

    1 supplier
    • OG
      Org Global Investment Holdings Unlimited
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 2 months ago.

    3 July 2026
    Awarded — no open tender advertised

    Brief

    The Road Safety Authority (RSA) has awarded a contract for the provision, licencing, support and maintenance of a cloud-based telephony system for its customer call centre. This contract award follows a competitive EU Value Open Procedure tender process. The selected supplier will be responsible for delivering and supporting a modern telephony platform that enables the RSA to efficiently manage customer communications. Key responsibilities include system setup, ongoing technical support, software licencing, system maintenance, and ensuring reliable operation of the call centre infrastructure.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In facilities management, ROAD SAFETY AUTHORITY RSA has awarded 1 contract to 1 supplier.

    Who wins here
    1. Org Global Investment Holdings Unlimited1× · 100%

    Across facilities management, the most active winners are NHS SUPPLY CHAIN COORDINATION LIMITED NHSSC SCCL, TUNSTALL HEALTHCARE UK LTD, NHS ENGLAND — the field to beat, or your route in as a partner.

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    Take action
    View on sourceTED

    Award notice and full record on the publisher's site

    Publisher
    Publications Office of the European Union
    Licence
    EU 2011/833/EU + TED reuse notice
    Source
    ted.europa.eu
    Record ID
    460541-2026
    RS
    Buyer
    ROAD SAFETY AUTHORITY RSA
    Sector
    Facilities Management