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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsCase Management and Reporting System for Irish Investigation and Security Services
    Open tender

    Case Management and Reporting System for Irish Investigation and Security Services

    Tender closes
    9d
    13 Nov 2026 · in 9 days

    Ireland's Fiosrú seeks a configurable Case Management System to modernize complaint handling, investigations, and reporting for improved efficiency and public confidence.

    🇮🇪IrelandPublished 4 Nov 2026· TodayviaTED
    Tender closes
    9d
    13 Nov 2026 · in 9 days

    Decision brief

    4 fields
    • Contract value
      est.€12,500,000
      Euros
    • Tender closes
      13 Nov 2026
      9 days left
    • Sector
      Professional Services
      Browse related listings
    • Location
      🇮🇪Ireland

    Lifecycle

    Open

    9 days left to bid. Opened today, deadline 13 Nov 2026.

    4 Nov 202613 Nov 2026

    Brief

    Fiosrú, an Irish investigation and security services organization, seeks a Case Management System (CMS) solution built on a pre-existing, configurable platform to replace legacy systems. The solution must support efficient case management, complaint resolution, and investigations while generating accurate reports to track organizational efficiency and identify trends in complaint types. Key objectives include enabling timely and effective complaint handling, building public confidence in the complaints and investigations process, and supporting the organization's strategic priorities. The system should provide modern functionality, improved reporting capabilities, and analytics to enhance operational performance and transparency.

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    View tender on sourceTED

    Full notice and submission process on the publisher's site

    Publisher
    Publications Office of the European Union
    Licence
    EU 2011/833/EU + TED reuse notice
    Source
    ted.europa.eu
    Record ID
    766932-2026

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    FIOSR OFFICE OF THE POLICE OMBUDSMAN
    Sector
    Professional Services