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    ContractsIndependent Advocacy Support for Liverpool Residents
    Open tender

    Independent Advocacy Support for Liverpool Residents

    Contract value
    £3.7m
    Published 22 May 2026

    Liverpool City Council commissions a comprehensive advocacy service combining statutory health complaints advocacy with flexible support for vulnerable adults and those with difficulty communicating.

    🇬🇧United Kingdom· EnglandPublished 22 May 2026· 4 months agoviaFind a Tender
    Contract value
    £3.7m
    Published 22 May 2026

    Decision brief

    4 fields
    • Contract value
      est.£3,707,890
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      Social Care
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Lifecycle

    Open

    Open tender — no closing date published. Opened 4 months ago.

    22 May 2026
    Open tender · no closing date published

    Brief

    Liverpool City Council is seeking a provider to deliver an Integrated Advocacy Service offering both legally required advocacy and flexible support services. The service must provide Independent Health Complaints Advocacy (IHCA) and support the Council's obligations under the Care Act 2014, Mental Capacity Act 2005, and Mental Health Act 1983. The provider will deliver statutory advocacy to eligible individuals and non-statutory, issue-based advocacy to address unmet needs for those outside formal eligibility criteria. Services should be person-centred, independent, and outcome-focused, helping individuals express their views, understand information, make informed decisions, and participate in processes affecting their lives. The service must prioritize those experiencing substantial difficulty in understanding, retaining, or communicating information and those lacking appropriate informal support. The provider will ensure equitable access, promote inclusion, safeguard rights, and improve wellbeing for vulnerable adults across Liverpool.

    Track record

    5 awards · 5 winners
    Open field

    No single supplier dominates the field.

    In this category, LIVERPOOL CITY COUNCIL has awarded 5 contracts to 5 suppliers.

    Who wins here
    1. SISU WELLNESS LIMITED1× · 20%
    2. Liverpool University Hospitals NHS Foundation Trust1× · 20%
    3. PSS (UK)1× · 20%
    4. CAYP Psychology Ltd1× · 20%
    5. DEFINE RESEARCH & INSIGHT LIMITED1× · 20%

    Across this category, the most active winners are CARE LINE HOMECARE LIMITED, SPRINGFIELD HOME CARE SERVICES LIMITED, Roche Diagnostics Ltd — the field to beat, or your route in as a partner.

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    Independent Review Mechanism for Fostering and Adoption - Market Engagement

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    £800,000indicativeDEPARTMENT FOR EDUCATION
    Published 25 Sept 2026
    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06853c
    LC
    Buyer
    LIVERPOOL CITY COUNCIL
    Sector
    Social Care