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    ContractsUnified Customer Contact and Police Control Room System
    Open tender

    Unified Customer Contact and Police Control Room System

    Tender closes
    16d
    16 Nov 2026 · in 15 days

    North Yorkshire Police and Combined Authority seek a supplier to deliver an integrated customer contact and police control room system for unified communications and operational management.

    🇬🇧United Kingdom· Yorkshire and the HumberPublished 30 Sept 2026· 1 month agoviaFind a Tender
    Tender closes
    16d
    16 Nov 2026 · in 15 days

    Decision brief

    4 fields
    • Contract value
      est.£15,000,000
      Pounds sterling
    • Tender closes
      16 Nov 2026
      16 days left
    • Sector
      Media & Communications
      Browse related listings
    • Location
      🇬🇧United Kingdom
      Yorkshire and the Humber

    Lifecycle

    Open

    16 days left to bid. Opened 1 month ago, deadline 16 Nov 2026.

    30 Sept 2026Today16 Nov 2026

    Brief

    York and North Yorkshire Combined Authority, on behalf of itself and the Chief Constable for North Yorkshire Police, is seeking a service provider to supply and implement a Unified Customer Contact and Force Control Room Solution. This integrated system will streamline customer communications and police operational command and control functions. The solution should support both public-facing customer service operations and internal police force control room activities. Interested suppliers should register on the Salesforce portal at the provided link to access the full Statement of Requirements and tender documentation. This is a significant procurement opportunity for organizations with experience in public safety communications systems, emergency services technology, or integrated contact center solutions.

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-055950

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    YN
    Buyer
    YORK AND NORTH YORKSHIRE COMBINED AUTHORITY
    Sector
    Media & Communications