Procurement for Contact Centre Software supporting 40 agents with AI features via GCA Back Office Software 2 framework.
Contract awarded. Originally published today.
Only 2 prior awards here — too little to read.
In it software, Braintree District Council has awarded 2 contracts to 2 suppliers.
Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.
Appoint a multidisciplinary consultant team to design, obtain approvals for, and manage delivery of a new temporary accommodation facility comprising six self-contained units with wheelchair-accessible apartments and associated facilities.
Provide planning analysis and processing support for Regulation 19 local plan consultation representations.
Conduct a Level 2 Strategic Flood Risk Assessment to support a Local Plan Review and inform flood risk policies for development planning.
Braintree District Council seeks suppliers to provide reusable recycling bags for commercial customers and flat residents, with market engagement closing 18th September 2026.
Suffolk Fire and Rescue Service seeks a cloud-based Learning Management System to manage training, competency assessments, and compliance tracking across operational and support staff.
Cadent seeks qualified suppliers to deliver a resilient, cloud-based Gazetteer Management SaaS platform with 99% availability, advanced address matching, and enterprise system integration for 24/7 gas operations.
Sport Wales is procuring a modern, bilingual-capable HR platform to manage the complete employee lifecycle with enhanced reporting, accessibility compliance, and digital integration.
Procurement of a data platform to help Scottish organizations track and reduce emissions through integrated analysis and visualization of environmental data at multiple geographic levels.
