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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsCloud-Based IT Service Management Solution Market Engagement
    Open tender

    Cloud-Based IT Service Management Solution Market Engagement

    The Council is seeking market feedback on cloud-based IT Service Management solutions to replace current systems and inform a future procurement process.

    🇬🇧United Kingdom· EnglandPublished 22 May 2026· 3 months agoviaFind a Tender

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Lifecycle

    Open

    Open tender — no closing date published. Opened 3 months ago.

    22 May 2026
    Open tender · no closing date published

    Brief

    The Council is conducting a Preliminary Market Engagement (PME) to explore cloud-hosted IT Service Management (ITSM) solutions that can support services and functions across the organization. This engagement seeks to gather supplier interest, understand available options, and obtain indicative pricing for a potential single integrated platform. The Council aims to evaluate replacement solutions that meet their ITSM requirements as outlined in Section 6 of the PME document. This market engagement will help the Council identify key considerations, refine procurement requirements, and inform the approach for a future tender exercise. Suppliers are invited to provide information about their cloud-based ITSM offerings, implementation capabilities, and cost structures to support the Council's decision-making process.

    Track record

    4 awards · 4 winners
    Open field

    No single supplier dominates the field.

    In it software, LEICESTERSHIRE COUNTY COUNCIL has awarded 4 contracts to 4 suppliers.

    Who wins here
    1. BUILDING SOFTWARE LIMITED1× · 25%
    2. LEICESTERSHIRE PARTNERSHIP NHS TRUST1× · 25%
    3. QROUTES LIMITED1× · 25%
    4. RELX (UK) Limited T/A LexisNexis1× · 25%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06a12c
    LC
    Buyer
    LEICESTERSHIRE COUNTY COUNCIL
    Sector
    IT & Software