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    ContractsLondon Bus Driver Quality Monitoring Service - Market Engagement 2026
    Open tender

    London Bus Driver Quality Monitoring Service - Market Engagement 2026

    TfL is conducting market engagement to gather supplier feedback on delivering Driver Quality Monitoring assessments for London buses, covering approximately 7,700 annual assessments with technology and reporting requirements.

    🇬🇧United Kingdom· EnglandPublished 11 Jun 2026· 3 months agoviaFind a Tender

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Closing date
      Rolling
      No closing date published
    • Sector
      Education & Training
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Lifecycle

    Open

    Open tender — no closing date published. Opened 3 months ago.

    11 June 2026
    Open tender · no closing date published

    Brief

    Transport for London (TfL) is seeking market feedback on a potential future procurement for Driver Quality Monitoring (DQM) Services across the London bus network. DQM provides independent assessments of bus driving standards through covert assessors who travel on buses during regular service and evaluate driver performance against defined criteria including passenger consideration, driving ability, and safety compliance. The anticipated requirement includes approximately 7,700 assessments annually, qualified and trained assessors, web-based or mobile assessment technology, comprehensive data management and reporting, daily updates, operator notifications, escalation procedures for serious safety issues, quality assurance, and performance reporting. TfL is conducting this market sounding exercise to understand supplier interest, delivery capacity, available service models, technology solutions, pricing options, mobilisation timelines, and potential barriers to competition. Supplier feedback will inform the final service specification, commercial arrangements, evaluation criteria, and procurement strategy. This market engagement is issued under the Procurement Act 2023 and does not constitute a formal procurement or commitment to proceed with future contracting.

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-069989
    TF
    Buyer
    TRANSPORT FOR LONDON
    Sector
    Education & Training