Franking Machine Lease and Maintenance Services

London Fire Brigade (LFB) seeks a franking machine provider to replace an end-of-life system. The successful supplier will lease a mid to high-volume franking machine (minimum 100 letters per minute capacity) capable of processing 24,000–34,000 mail items annually across LFB HQ. Required services include: machine lease, full maintenance and repair with 8-hour engineer response time (7 days per week), consumables supply, installation, configuration and staff training, reporting and analytics tools, and ongoing technical support. The machine must be Royal Mail Mailmark compliant, support tracked and signed services, and provide hardwired connectivity with Wi-Fi as a backup option. This is a turnkey solution that ensures business continuity for all outgoing mail and parcel processing operations.