Legal Case Management System for Local Authority

London Borough of Barking and Dagenham is conducting early market engagement to understand the supplier landscape for a modern, cloud-based legal case and matter management system. The Council seeks Software as a Service (SaaS) solutions from experienced providers capable of delivering comprehensive functionality including casework management, document and email management, workflow automation, time recording, reporting, secure access, implementation services, data migration, training, and ongoing technical support. The system must meet the operational demands of a busy local authority legal service while improving efficiency, reporting capabilities, and service resilience. This market engagement will help the Council evaluate available options, functionality, delivery models, implementation timescales, data migration considerations, and support arrangements. The anticipated service commencement is October to November 2027, subject to approval and procurement planning. Interested suppliers should submit expressions of interest by 14 August 2026 to edna.amolo@lbbd.gov.uk and register on both the Council's e-tendering portal (https://lbbd.bravosolution.co.uk/web/login.shtml) and the Find a Tender central digital platform. Please note: this is market engagement only and does not constitute a formal tender or procurement commitment.