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    ContractsGlasgow Journey Mapping Tool - 2-Year Program
    Awarded contract

    Glasgow Journey Mapping Tool - 2-Year Program

    Awarded
    £41.1k
    Published 30 Jul 2026

    Glasgow is seeking a 2-year journey mapping tool implementation using Smapln to enhance service design and user experience mapping.

    🇬🇧United KingdomPublished 30 Jul 2026· 2 months agoviaContracts Finder
    Awarded
    £41.1k
    Published 30 Jul 2026

    Decision brief

    4 fields
    • Contract value
      £41,114
      Pounds sterling
    • Tender closed
      3 Jun 2026
      4 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • CU
      COMPUTACENTER UK LTD
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 2 months ago.

    30 Jul 2026Today3 Jun 2026

    Brief

    This is a 2-year journey mapping initiative based in Glasgow that utilizes the Smapln platform. The project aims to develop and implement comprehensive journey mapping solutions to improve service design and user experience. Organizations can participate by providing expertise in journey mapping, user research, service design, or related digital tools and methodologies. The opportunity involves creating detailed customer and user journey visualizations, identifying pain points, and recommending service improvements across various touchpoints.

    Track record

    22 awards · 12 winners
    Open field

    No single supplier dominates the field.

    In it software, STUDENT LOANS COMPANY has awarded 22 contracts to 12 suppliers.

    Who wins here
    1. COMPUTACENTER UK LTD8× · 36%
    2. SOFTCAT PLC4× · 18%
    3. Generation Digital Limited1× · 5%
    4. Hoosuite Inc.1× · 5%
    5. Corporate Project Solutions Ltd1× · 5%
    6. IOMART MANAGED SERVICES LIMITED1× · 5%

    +6 more suppliers

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    0c9f1311-89bb-4235-a00c-9f660af54ca8-908946

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    SL
    Buyer
    STUDENT LOANS COMPANY
    Sector
    IT & Software