Awarded contract

Glasgow Journey Mapping Tool - 2-Year Program

Awarded
£41.1k
Published 30 Jul 2026

Glasgow is seeking a 2-year journey mapping tool implementation using Smapln to enhance service design and user experience mapping.

United KingdomPublished 30 Jul 2026· 1 weeks agoContracts Finder

Decision brief

4 fields
  • Contract value
    £41,114
    Pounds sterling
  • Tender closed
    3 Jun 2026
    2 months ago
  • Sector
    Browse related listings
  • Location
    United Kingdom

Suppliers

1 supplier

Lifecycle

Awarded

Contract awarded. Originally published 1 weeks ago.

30 Jul 2026Today3 Jun 2026

Brief

This is a 2-year journey mapping initiative based in Glasgow that utilizes the Smapln platform. The project aims to develop and implement comprehensive journey mapping solutions to improve service design and user experience. Organizations can participate by providing expertise in journey mapping, user research, service design, or related digital tools and methodologies. The opportunity involves creating detailed customer and user journey visualizations, identifying pain points, and recommending service improvements across various touchpoints.

Track record

7 awards · 6 winners
Open field

No single supplier dominates the field.

In it software, STUDENT LOANS COMPANY has awarded 7 contracts to 6 suppliers.

Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

More from STUDENT LOANS COMPANY

4 listingsView all →

Open in IT & Software

4 open listingsView all →