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    ContractsBenefits Administration Services and Platform for Ofcom
    Open tender

    Benefits Administration Services and Platform for Ofcom

    Contract value
    £420k
    Published 22 Jul 2026

    Ofcom requires a comprehensive flexible benefits administration service with an integrated online platform for employee benefit selection, management, and engagement from July 2027 for up to five years.

    🇬🇧United Kingdom· LondonPublished 22 Jul 2026· 3 weeks agoviaFind a Tender
    Contract value
    £420k
    Published 22 Jul 2026

    Decision brief

    4 fields
    • Contract value
      £420,000indicative
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      Financial Services
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Lifecycle

    Open

    Open tender — no closing date published. Opened 3 weeks ago.

    22 July 2026
    Open tender · no closing date published

    Brief

    Ofcom seeks a flexible benefits administration service provider for up to five years from July 2027. The service must include comprehensive scheme administration covering annual and open enrolment processes, in-year enrolment for new starters and life events, and accurate monthly payroll and provider reporting. A cloud-based platform is required to enable employees to select benefits, access information, view Total Reward Statements, and understand tax and National Insurance implications of their choices. The platform must include Single Sign On capability, meet Ofcom's security requirements, and serve as a central hub for all benefits and wellbeing offerings. Customer services must include responsive email, web, and telephone support with a dedicated helpdesk for platform access issues. The supplier will manage 1st line queries within agreed service levels, handle pension re-enrolment cycles, and provide detailed reporting, management information, and analytics to support Ofcom's benefits administration. Suppliers should demonstrate commitment to maintaining a strong partnership with Ofcom and delivering exemplary service.

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06d108
    OF
    Buyer
    OFCOM
    Sector
    Financial Services