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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsCustomer Relationship Management System Licenses and Support
    Awarded contract

    Customer Relationship Management System Licenses and Support

    Awarded
    £4m
    Published 21 Oct 2026

    Award notice for CRM system licenses and support services under the GCA Back Office Software 2 Framework.

    🇬🇧United KingdomPublished 21 Oct 2026· YesterdayviaContracts Finder
    Awarded
    £4m
    Published 21 Oct 2026

    Decision brief

    4 fields
    • Contract value
      £3,964,813
      Pounds sterling
    • Tender closed
      6 Oct 2026
      2 weeks ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • SU
      Salesforce UK Limited
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published yesterday.

    21 Oct 20266 Oct 2026

    Brief

    Contract award notice for Customer Relationship Management System (CRM) licenses, associated products, and ongoing support services. This requirement was awarded under Lot 1 of the Government Commercial Agency (GCA) RM6285 Back Office Software 2 (BOS2) Framework. The contract value represents the upper range, allowing for potential growth over the contract term. Suppliers should note that this is an awarded contract notice and the stated value accounts for expansion possibilities during the service period.

    Track record

    5 awards · 5 winners
    Open field

    No single supplier dominates the field.

    In it software, OFCOM has awarded 5 contracts to 5 suppliers.

    Who wins here
    1. Optimizely AB1× · 20%
    2. MacroView Business Technology Pty Ltd1× · 20%
    3. Wonderush Limited1× · 20%
    4. ESRI UK LIMITED1× · 20%
    5. Salesforce UK Limited1× · 20%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

    More from OFCOM

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    Call-off contract opportunity for a Learning Management Platform (LXP) solution under the G-Cloud 14 Framework Agreement.

    £244,944OFCOM
    Published 21 Oct 2026
    AwardedIT & Software🇬🇧United Kingdom

    Digital Experience Platform and Website Services

    Contract for a digital experience platform website with CMS, cloud services, and development support under G-Cloud 14 Framework.

    £1,629,639OFCOM
    Published 21 Oct 2026
    AwardedProfessional Services🇬🇧United Kingdom

    Tax Advisory Services for Ofcom

    Ofcom requires professional tax advisory services for annual corporation tax returns and ad-hoc support on VAT, import/export, and other tax matters, estimated at 15 hours per year.

    £54,993OFCOM
    Published 7 Oct 2026
    AwardedMedia & Communications🇬🇧United Kingdom

    Network Switches for Manchester and Warrington Office Expansion

    Procurement for CISCO network switches to support office expansion in Manchester and Warrington locations.

    OFCOM
    Published 7 Oct 2026

    Open in IT & Software

    4 open listingsView all →
    OpenIT & Software🇬🇧United Kingdom

    Election Management System Supplier Consultation

    The Council is engaging with suppliers to explore Election Management System solutions before launching a formal procurement process.

    BARNSLEY METROPOLITAN BOROUGH COUNCIL
    Published 23 Oct 2026
    IT & Software🇬🇧United Kingdom

    Automated External Defibrillator (AED) Supply, Installation, and Maintenance Services

    Competitive opportunity to supply, install, and maintain Automated External Defibrillators (AEDs) across multiple organizational sites with comprehensive ongoing support services.

    £140,000indicativePolice and Crime Commissioner for South Wales
    Published 23 Oct 2026
    IT & Software🇮🇪Ireland

    Renewal of Secure Email Gateway Environment - IT Services RFT

    Ireland requests IT services for renewing its secure email gateway environment, including consulting, development, and support.

    est.€700,000OFFICE OF PUBLIC WORKS OPW
    Published 23 Oct 2026
    IT & Software🇮🇪Ireland

    Ireland – Fuel Tank Inspection and Maintenance Services

    Irish Rail seeks experienced contractors to provide inspection, maintenance, repair, and technical support services for fuel tank equipment across their mechanical engineering network.

    est.€200,000Iarnród Éireann - Irish Rail
    Published 23 Oct 2026
    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    426a3fcd-7243-4223-9591-72b2438301ab-918689

    Your fit

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    This went to Salesforce UK Limited. Sonar reads OFCOM's work like this against your business — who holds it, and whether you could compete or partner next time.

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    OF
    Buyer
    OFCOM
    Sector
    IT & Software