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    ContractsLone Worker Safety Application for Mobile Devices
    Closed contract

    Lone Worker Safety Application for Mobile Devices

    Contract value
    £24k
    Published 3 Aug 2026

    Seek a mobile lone worker safety application with 24/7 monitoring, emergency alerts, GPS tracking, and comprehensive service desk support for up to 200 users across the UK.

    🇬🇧United Kingdom· LondonPublished 3 Aug 2026· 3 months agoviaFind a Tender
    Contract value
    £24k
    Published 3 Aug 2026

    Decision brief

    4 fields
    • Contract value
      £24,000indicative
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      Defence & Security
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Lifecycle

    Closed

    No longer open. Published 3 months ago.

    3 August 2026
    Closed — no tender deadline was published

    Brief

    The SIA is seeking a mobile application provider to deliver a comprehensive lone worker safety solution for staff working in potentially vulnerable situations. The solution will initially support 150 users, scaling to 200 over the contract period. Required Mobile Application Features: - Available on iOS, Android, and Windows platforms - Emergency alert function notifying designated contacts and 24/7 monitoring centre - Journey and meeting planner for registering planned activities and estimated timings - Welfare check-in feature confirming user safety at journey or meeting conclusion - Real-time GPS tracking to pinpoint user location when alerts are activated - Live audio and video streaming from device microphone and camera to monitoring centre during active alerts - Panic button activation (physical button or shake gesture) for duress alarms - Bluetooth Smart button compatibility (including V.ALRT) for alarm activation and location updates - Low-data mode support for GPRS networks and areas without 3G/4G/5G coverage - Low battery warning notifications Required Monitoring Centre Services: - 24/7 manned monitoring and response centre with UK-wide emergency response capability - Immediate call attempt to user upon alert activation - Emergency services dispatch when required - All monitoring centre staff vetted to minimum BPSS standard Required Service Desk Support: - Single point of contact for all user issues via telephone and email - Accurate incident recording, categorisation, and prioritisation - Rapid issue resolution with escalation procedures - Status tracking and user communication for unresolved issues - Management reporting for high-priority and service-affecting incidents - Incident management and comprehensive reporting capabilities

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    Take action
    View on sourceFind a Tender

    Original closed notice on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06da2b

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    SI
    Buyer
    Security Industry Authority
    Sector
    Defence & Security