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    ContractsSubject Access Request Processing and Information Governance Support Services
    Awarded contract

    Subject Access Request Processing and Information Governance Support Services

    Awarded
    £38.5k
    Published 7 Oct 2026

    Provide SAR processing support including AI-enabled document handling and human review services to help Aster build Information Governance capacity ahead of new regulatory requirements.

    🇬🇧United Kingdom· South WestPublished 7 Oct 2026· TodayviaFind a Tender
    Awarded
    £38.5k
    Published 7 Oct 2026

    Decision brief

    4 fields
    • Contract value
      £38,544
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      South West

    Suppliers

    1 supplier
    • DP
      Data Protection People Ltd
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published today.

    7 October 2026
    Awarded — no open tender advertised

    Brief

    Aster is seeking a supplier to provide partial outsourcing services for Subject Access Request (SAR) processing to build Information Governance capacity in preparation for the STAIRs regime under the Social Housing (Regulation) Act. The supplier will deliver two key services: (1) AI and OCR-enabled document processing including deduplication and redaction of up to 100GB of data, and (2) structured human review of requests totaling approximately 540 hours, with clear documentation of exemptions applied to withheld information. Aster will retain all customer engagement, decision-making authority, and final disclosure responsibilities. This is a capacity-building service designed to run until 31 March 2027, during which time Aster will gather benchmarking data and evaluate options for future competitive procurement of these services.

    Track record

    2 awards · 2 winners
    Thin record

    Only 2 prior awards here — too little to read.

    In it software, ASTER GROUP LIMITED has awarded 2 contracts to 2 suppliers.

    Who wins here
    1. Data Protection People Ltd1× · 50%
    2. AMILLAN LIMITED1× · 50%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-078339

    Your fit

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    AG
    Buyer
    ASTER GROUP LIMITED
    Sector
    IT & Software