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    ContractsAI-Powered Redaction Software for Subject Access Requests
    Open tender

    AI-Powered Redaction Software for Subject Access Requests

    Contract value
    £100k
    Published 3 Sept 2026

    Procure an AI-enabled redaction solution to improve the efficiency and consistency of Subject Access Request handling.

    🇬🇧United Kingdom· North EastPublished 3 Sept 2026· 2 weeks agoviaFind a Tender
    Contract value
    £100k
    Published 3 Sept 2026

    Decision brief

    4 fields
    • Contract value
      £100,000indicative
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      North East

    Lifecycle

    Open

    Open tender — no closing date published. Opened 2 weeks ago.

    3 September 2026
    Open tender · no closing date published

    Brief

    This procurement seeks an AI-enabled redaction solution to streamline the handling of Subject Access Requests (SARs). The solution should improve efficiency, consistency, auditability, and resilience of the redaction process while reducing manual effort and supporting complex file types. Implementation will include appropriate human oversight, quality assurance, and governance controls. The market research indicates a developing supplier market with multiple viable solutions available. The procurement process will involve market engagement to refine requirements, assess supplier capabilities, develop detailed specifications, and confirm costs, governance arrangements, and implementation timelines.

    Track record

    20 awards · 19 winners
    Open field

    No single supplier dominates the field.

    In it software, DURHAM COUNTY COUNCIL has awarded 20 contracts to 19 suppliers.

    Who wins here
    1. CIVICA UK LIMITED2× · 10%
    2. LINK MAKER SYSTEMS LIMITED1× · 5%
    3. THE SKILLS NETWORK LIMITED1× · 5%
    4. INFORM HOLDINGS LTD1× · 5%
    5. SafetyCulture Pty Ltd.1× · 5%
    6. Valuing Care Limited1× · 5%

    +13 more suppliers

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06f146
    DC
    Buyer
    DURHAM COUNTY COUNCIL
    Sector
    IT & Software