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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsContact a Patient as a Service (CPaaS) Software Procurement
    Awarded contract

    Contact a Patient as a Service (CPaaS) Software Procurement

    Awarded
    £291.4k
    Published 13 Jul 2026

    Procurement of a cloud-based Contact a Patient As a Service platform to enable multi-channel patient communications and engagement.

    🇬🇧United Kingdom· LondonPublished 13 Jul 2026· 2 months agoviaFind a Tender
    Awarded
    £291.4k
    Published 13 Jul 2026

    Decision brief

    4 fields
    • Contract value
      £291,433
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      Media & Communications
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Suppliers

    1 supplier
    • IT
      ICNH Ltd t/a DrDoctor
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 2 months ago.

    13 July 2026
    Awarded — no open tender advertised

    Brief

    This procurement seeks a Contact a Patient As a Service (CPaaS) solution to enable automated patient communications and engagement. The service should provide capabilities for outreach, appointment reminders, follow-up communications, and patient notifications through multiple channels such as phone, email, SMS, and messaging platforms. Potential vendors should offer a scalable, user-friendly platform with HIPAA compliance, integration capabilities with existing healthcare systems, customizable workflows, and robust reporting and analytics features. The solution will be used to improve patient engagement, reduce no-shows, and streamline administrative communications while maintaining data security and privacy standards.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In media communications, Barking, Havering and Redbridge University Hospitals NHS Trust has awarded 1 contract to 1 supplier.

    Who wins here
    1. ICNH Ltd t/a DrDoctor1× · 100%

    Across media communications, the most active winners are O2 Czech Republic a.s., O2 CZECH REPUBLIC AS, CITYFIBRE LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06c9bc
    BH
    Buyer
    Barking, Havering and Redbridge University Hospitals NHS Trust
    Sector
    Media & Communications