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    ContractsPulse Survey Tool for Employee Feedback
    Open tender

    Pulse Survey Tool for Employee Feedback

    Ofcom is procuring a pulse survey tool to enable frequent, agile employee feedback collection and improve organizational responsiveness to workforce needs.

    🇬🇧United Kingdom· LondonPublished 8 Sept 2026· TodayviaFind a Tender

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Lifecycle

    Open

    Open tender — no closing date published. Opened today.

    8 September 2026
    Open tender · no closing date published

    Brief

    Ofcom is seeking suppliers to provide a pulse survey tool to enhance its employee listening strategy. Currently, Ofcom relies on an annual colleague survey to gather employee feedback, which does not provide timely insights into emerging workplace challenges, culture, and engagement issues. This procurement aims to replace the annual model with a more agile approach using shorter, more frequent pulse surveys that can run in parallel across different employee populations and topics. The selected solution should enable Ofcom to: gather feedback more frequently to support faster decision-making; monitor employee experience and organizational challenges in real-time; run multiple concurrent surveys targeting different groups or themes; and strengthen the connection between employee feedback and visible organizational action. Suppliers should demonstrate expertise in pulse survey platforms, data analytics, and supporting cultural change through employee engagement insights.

    Track record

    2 awards · 2 winners
    Thin record

    Only 2 prior awards here — too little to read.

    In it software, OFCOM has awarded 2 contracts to 2 suppliers.

    Who wins here
    1. MacroView Business Technology Pty Ltd1× · 50%
    2. ESRI UK LIMITED1× · 50%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06f4cd
    OF
    Buyer
    OFCOM
    Sector
    IT & Software