BidSonarBidSonar
ContractsGrantsOrganisationsSectors
BidSonarBidSonar·Built by Hypership
SourcesBrandPrivacyTermsCookies

BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsUK-Based Debt Collection Agency for Overseas Customers
    Closed contract

    UK-Based Debt Collection Agency for Overseas Customers

    Contract value
    £2.5m
    Closed 31 Mar 2019

    UK-based debt collection agency needed to contact overseas customers via multiple channels, with contract extension through March 2026 to manage transition of existing payment arrangements.

    🇬🇧United KingdomPublished 24 Aug 2026· 3 weeks agoviaContracts Finder
    Contract value
    £2.5m
    Closed 31 Mar 2019
    Tender deadline passed on 31 Mar 2019.

    Decision brief

    4 fields
    • Contract value
      est.£2,500,000
      Pounds sterling
    • Tender closed
      31 Mar 2019
      7 years ago
    • Sector
      Professional Services
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Lifecycle

    Closed

    Tender closed on 31 Mar 2019. Awaiting award.

    24 Aug 2026Today31 Mar 2019

    Brief

    Student Loans Company (SLC) is seeking a UK-based Debt Collection Agency (DCA) to contact customers believed to be resident overseas. The service requires multiple contact methods including inbound and outbound telephone calls, letters, emails, and SMS messages. SLC welcomes innovative approaches to maximize contact quality and frequency. The primary objectives are to collect International Customer Receivables (ICR) debt and to obtain completed customer documentation (OVFA) confirming current circumstances. This is a contract extension of 3 months (ending 31 March 2026) with no change in contract value. The extension enables transition management for customers with existing payment arrangements to move to the new supplier, reducing the risk of payment arrangement breakdowns during the handover period.

    Track record

    7 awards · 7 winners
    Open field

    No single supplier dominates the field.

    In professional services, STUDENT LOANS COMPANY has awarded 7 contracts to 7 suppliers.

    Who wins here
    1. EXPERIAN (UK) HOLDINGS 2006 LIMITED1× · 14%
    2. CAPGEMINI UK PLC1× · 14%
    3. Transcom Worldwide UK Limited1× · 14%
    4. TESGL LIMITED1× · 14%
    5. LINKEDIN IRELAND UNLIMITED COMPANY1× · 14%
    6. ADECCO UK LIMITED1× · 14%

    +1 more supplier

    Across professional services, the most active winners are REED SPECIALIST RECRUITMENT LIMITED, KPMG LLP, Hays Specialist Recruitment Ltd — the field to beat, or your route in as a partner.

    More from STUDENT LOANS COMPANY

    4 listingsView all →
    AwardedEngineering🇬🇧United Kingdom

    Estates Professional Services Framework Agreement

    SLC is seeking qualified suppliers across four professional services lots to deliver estates maintenance, design, and project management services under a framework agreement valued at £2,050,000.

    £2,050,000STUDENT LOANS COMPANY
    Published 9 Sept 2026
    OpenIT & Software🇬🇧United Kingdom

    Enhanced Security Operations Managed Service Retender - Pre-Market Engagement

    SLC seeks suppliers to bid on one or all of six enhanced security operations services (MXDR, vulnerability management, breach simulation, threat intelligence, incident response, and architecture support) in preparation for a 2028 contract retender.

    STUDENT LOANS COMPANY
    Published 9 Sept 2026
    OpenIT & Software🇬🇧United Kingdom

    VMware Enterprise License Agreement Renewal

    SLC is renewing its VMware Enterprise License Agreement subscription expiring April 18, 2027, to ensure continued service delivery and support for its virtualization infrastructure.

    £2,700,000indicativeSTUDENT LOANS COMPANY
    Published 7 Sept 2026
    AwardedProfessional Services🇬🇧United Kingdom

    Pre-Employment Screening Service Provider

    SLC requires a pre-employment screening provider offering integrated background checks, identity verification, and Workday system compatibility for new hires.

    £65,000STUDENT LOANS COMPANY
    Published 31 Aug 2026

    Open in Professional Services

    4 open listingsView all →
    OpenProfessional Services🇬🇧United Kingdom

    Grant Administration Framework Services

    North Yorkshire Council seeks qualified providers to administer and manage grant distribution schemes through a new framework agreement.

    THE NORTH YORKSHIRE COUNCIL
    Published 18 Sept 2026
    Professional Services🇮🇪Ireland

    Recruitment Services for B2B Trade Buyers in France for Tourism Ireland

    Tourism Ireland seeks a France-based service provider to recruit travel trade buyers for B2B events over a five-year term starting November 2026.

    est.€110,000Tourism Ireland CLG
    Published 18 Sept 2026
    Professional Services🇬🇧United Kingdom

    Property Manager Appointment for Middleton Grange Shopping Centre

    Hartlepool Development Corporation is seeking a property manager to oversee operations and maintenance of Middleton Grange Shopping Centre.

    est.£690,000Hartlepool Development Corporation
    Published 18 Sept 2026
    Professional Services🇬🇧United Kingdom

    Professional Interpretation and Translation Services for Healthcare

    NHS organizations across Devon are procuring professional face-to-face interpretation services to support patient communication in multiple languages.

    est.£300,000UNIVERSITY HOSPITALS PLYMOUTH NHS TRUST
    Published 18 Sept 2026
    Take action
    View on sourceContracts Finder

    Original closed notice on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    eb3e3c1a-6018-492f-90e0-86e1c60951dd-911882
    SL
    Buyer
    STUDENT LOANS COMPANY
    Sector
    Professional Services