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    ContractsMicrosoft Unified Support Services
    Awarded contract

    Microsoft Unified Support Services

    Awarded
    £100.9k
    Published 3 Nov 2026

    Consolidated technical support service for Microsoft cloud platforms designed to reduce incident resolution time and strengthen service reliability for large-scale enterprise deployments.

    🇬🇧United KingdomPublished 3 Nov 2026· TodayviaContracts Finder
    Awarded
    £100.9k
    Published 3 Nov 2026

    Decision brief

    4 fields
    • Contract value
      £100,893
      Pounds sterling
    • Tender closed
      5 Apr 2026
      7 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • MI
      MICROSOFT LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published today.

    3 Nov 20265 Apr 2026

    Brief

    Microsoft Unified Support provides integrated technical support across Microsoft cloud platforms including Azure, Microsoft 365, Entra, Fabric, and Power Platform. This unified approach enables faster resolution of complex technical incidents, improved service availability, and direct access to Microsoft engineers for critical issues. Suppliers should understand this opportunity is designed for organizations with large-scale deployments requiring high platform availability and security assurance. Key benefits include proactive issue prevention, alignment with Microsoft best practices, and structured escalation pathways for mission-critical workloads. This support model is particularly valuable for national policing and managed services providers where service continuity and security are paramount, helping to minimize downtime, reduce operational risk during major incidents, and ensure compliance with enterprise-grade support standards.

    Track record

    11 awards · 9 winners
    Open field

    No single supplier dominates the field.

    In it software, POLICE DIGITAL SERVICE has awarded 11 contracts to 9 suppliers.

    Who wins here
    1. BLUE CUBE SECURITY LIMITED2× · 18%
    2. SOFTCAT PLC2× · 18%
    3. BAYS CONSULTING LIMITED1× · 9%
    4. MICROSOFT LIMITED1× · 9%
    5. Influential Software Services1× · 9%
    6. FACULTY SCIENCE LIMITED1× · 9%

    +3 more suppliers

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    1d9c4ba5-6593-45d8-9ad9-5d9bd6e51143-920406

    Your fit

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    This went to MICROSOFT LIMITED. Sonar reads POLICE DIGITAL SERVICE's work like this against your business — who holds it, and whether you could compete or partner next time.

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    PD
    Buyer
    POLICE DIGITAL SERVICE
    Sector
    IT & Software